152 Rideau St, Ottawa Ontario K1N 5X6
I had multiple piercings done at Silverline Tattoo and Piercings Studio, and overall I had a great experience.
The studio itself is in a convenient location, and the interior is absolutely beautiful. The space feels creative, welcoming, and professionally designed. The front desk staff were friendly and helpful, and it was easy to book appointments over the phone. They also have an ATM on site, although they primarily accept cash.
What impressed me most was their professionalism regarding jewelry and healing. For first-time piercings, they only offer appropriate jewelry options and explain why certain pieces should not be changed until healing is complete. They provide detailed aftercare instructions, have health and allergy forms to complete beforehand, and take the time to educate clients about proper healing.
My first visit was for ear piercings, including some trickier placements. Dei was gentle, professional, and the process was surprisingly painless. One of my earring backs came loose within the first week, and I also felt one of the posts could have been slightly longer. However, when I returned, they immediately fixed everything free of charge, which I greatly appreciated. Seeing Dei again on my most recent visit was lovely. She remembered me right away, which made me feel genuinely welcomed and showed how much they value their returning clients.
My second visit was with Evelyn for a belly button piercing and a few additional piercings. She was absolutely wonderful. The entire procedure was quick, efficient, and professional. She marked the area carefully, cleaned everything thoroughly, and completed the piercing before I even had time to get nervous. The experience was smooth and nearly painless. We also had a lovely conversation afterward, and she was genuinely kind and uplifting.
On that same visit, I had an issue with the ATM, and although they normally prefer cash, the staff kindly accommodated me by accepting an e-transfer. That level of flexibility and customer service was greatly appreciated.
I recently returned for another appointment with Evelyn, where she did my rook piercing, double tragus - dermal piercing. Once again, she was exceptional. She took her time with the placement, maintained excellent hygiene throughout the procedure, and made the entire experience feel calm and comfortable. Even with multiple piercings in one appointment, everything was done efficiently and with great attention to detail.
One of the highlights of this visit was that both Evelyn and Dei remembered me from my previous appointments. Evelyn even noticed that I had changed my hair color, which was such a thoughtful detail and made me feel like more than just another client. It’s those little personal touches, combined with their professionalism and genuine kindness, that make this studio stand out.
Overall, I found the team knowledgeable, professional, accommodating, and genuinely caring. Every visit has been a positive experience, and I appreciate how consistently they prioritize client safety, comfort, and quality. I would definitely return for future piercings and would highly recommend Silverline Tattoo and Piercings Studio to anyone looking for a safe, professional, and welcoming piercing experience.