About Furry Tails
Reviews for Furry Tails
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Monday: 8:30AM - 4PM
Tuesday: 8:30AM - 4PM
Wednesday: 8:30AM - 8PM
Thursday: 8:30AM - 8PM
Friday: 9AM - 4PM
Saturday: 9AM - 4PM
Sunday: Closed
Furry Tails is a reliable and welcoming destination for pet care. With a reputation for prompt and accommodating service, the business ensures a smooth experience for pets and their owners alike. From nail cuts to full grooming, the staff is great and enthusiastic, providing excellent results. Fair prices and a commitment to supporting small businesses make Furry Tails an attractive option. Whether dropping in for a quick trim or a full grooming session, pet owners can rest assured that their furry friends will receive top-notch care.
We always have such a great experience! Storm and Wendall came home looking like they just stepped out of a little doggy fashion show with the cutest bandana and tie today. I honestly couldn’t stop smiling. Their nails were perfectly trimmed, they smelled amazing, and somehow everything was done so quickly without ever feeling rushed. It is so clear how much care and attention goes into every detail. Booking is super easy and communication is always smooth and reliable, which makes life so much easier. The themed photos are truly so thoughtful. We got Easter pictures this time and I will absolutely be keeping them forever. What really stands out is how much the whole team genuinely cares. It is not just about the dogs, but the owners too. You can feel that they take pride in what they do and truly want everyone to have a positive experience. The pricing is beyond reasonable for the level of care and quality you get. It gives me so much peace of mind knowing they are not only well groomed but genuinely cared for while they are there. If you are looking for someone who will treat your dogs like their own and send them home looking adorable every single time, this is it.
I highly recommend this place . They are amazing ! My pup never let anyone near her nails not even the vet. We were in and out of there so fast !
I am honestly so shocked and disappointed how our first experience was here at Furry Tails Grooming. My beagle came home with 3 bloody nails, afraid of us going near her paws. Nothing was mentioned about the cuts when my husband picked her up and we tipped of course. I went back to speak to someone about this, and it took them FOREVER to take accountability and apologize for it happening. They made it seem that I was overreacting and that my concerns were not valid as these incidents happen ALL the time and are normal since they work with live animals? I had to show pictures for them to agree that it was cut way too short and apologize but then they kept mentioning it happens ALL the time and it's not a big deal similar to when we get a small cut in the kitchen. My beagle has gone to the groomers regularly in the past and has NEVER had this happen (we moved to Ottawa so we had to switch groomers). My beagle has always done SO well at groomers and they love having her. I would maybe understand if it happened to one quick and they apologized for it afterwards. But for them to cut it so deep 3 separate times, and then hide what they did. Then gaslight me afterwards when I asked about it. They've said multiple times that dog's quicks are cut all the time and they just apply Qwik Stop to it. This is NOT ok... Overall, I am completely flabbergasted at how this business reacted and responded to my concerns. They barely apologized for mutilating my dog's nails but did apologize that I was "upset" (which was nice I guess?). Didn't offer any compensation. We left off by the owner saying they will ensure all pet owners are notified when their animal has been clipped too deep if it's MORE than just one nail. Do not recommend.