Reviews for VCA Canada Bayview Animal Hospital
Write a reviewFrom VCA Canada Bayview Animal Hospital
Hours
Monday: 8AM - 8PM
Tuesday: 8AM - 8PM
Wednesday: 8AM - 6PM
Thursday: 8AM - 8PM
Friday: 8AM - 6PM
Saturday: ClosedSunday: Closed
Ratings
Google: 4.4/5 BBB: A-VCA Canada Bayview Animal Hospital
1419 Carling Ave Unit 1407, Ottawa
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They were able to accommodate a last-minute appointment for my pet this morning. Customer service is amazing. They treat each animal like they are a movie star upon entering and during their stay. I do not remember the Dr. name as she was new and did not have a card. Sha was loving, informative and gave me many options. The assistant was equally as professional as the doctor. I highly recommend Bayview Hospital.
We switched to this clinic for palliative care for our little dog, after having some issues getting her care. Everyone at this hospital was phenomenal. We were in a very difficult situation, and I felt supported, and like they were there for our family 100%. When it was time for her final quality of life assessment, Dr. Elder was clear, but at the same time incredibly compassionate. We lost our little pup at the end of October, but I will always be incredibly grateful to everyone at Bayview for their support and compassion throughout the hardest thing that a pet owner has to go through.
I cannot say enough good things about this Veterinary hospital and the people that work there. The care they gave our dog was always stellar and their communication is excellent. They make it easy to book appointments, call about issues, order food and medication, and provide updates and photos when your pet is with them for a few hours / longer periods.We recently lost our dog, and they have been kind, sympathetic, and more than helpful. We were part of their CareClub, and they reached out to give their sympathies and offer a refund for the amount paid into the service that wasn't used. When I called for the refund, the person on the phone was sweet and shared their...read full review