Francis Plumbing Heating & Cooling is a highly regarded company in Ottawa with over 90 years of experience in HVAC and plumbing services. They specialize in installations, repairs, and maintenance of heat pumps, boilers, water heaters, and more. Customers appreciate their professional and efficient service, with technicians who are knowledgeable and responsive to questions. The company is noted for its punctuality and high-quality work, often completing large jobs in a single day while maintaining a clean work environment. They offer after-hours emergency services at no extra cost in Ottawa and surrounding areas. Recent reviews highlight their quick response, especially during emergency repairs, with technicians like Jacob providing thorough and courteous service. Customers also commend their professionalism, from installing ductless air conditioning units to installing new AC, Furnace, and PVT systems. The staff is described as clean, thorough, and supportive, making the process smooth and stress-free. Overall, Francis Plumbing Heating & Cooling is a trusted choice for all plumbing and HVAC needs, committed to customer satisfaction and high standards of service. Recent reviews also mention the helpfulness and politeness of technicians, such as Julienne and Anthony, who are dedicated to providing great service, whether handling a kitchen sink clog or completing annual furnace and air conditioner maintenance. Customers feel confident in their quick, thorough work and often choose to sign up for maintenance plans to prevent future issues.
Had a great experience with the technician who came to service our tankless hot water tank and air handler. Not only did he realize we were overpaying for our maintenance, he recommended something else to increase the longevity of the tank given the hard water in our area. He booked us in for an appointment for a quote later this month. He arrived on time and did a great job. Thank you!
Very efficient service from this company! I had to call them on a Saturday for after hours emergency service involving my hot water tank. I live in rural Ottawa and the technician arrived in under 2 hours to stabilize the problem. This was followed up by prompt service on the following Monday to install the new hot water tank. Everyone I dealt with was very friendly and professional and they left the job site neat and tidy. I was very happy with the experience.
Ryan and Rob were excellent technicians when they came to install our new heat pump/AC and furnace. They were prompt, professional and answered any questions. After install they did final walk around/check with us. Overall, very impressed with them both. Highly recommend.
894 Boyd Avenue, Ottawa, ON K2A 2E3
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