808 Marine Dr, Bellingham Washington 98225
My husband and I have been extremely satisfied by the work done by ServPro, over months, after our basement was flooded when a city water main broke. To a person the workers have been skilled, friendly, and professional.
Kelly Gordon, the Office Manager, has been an exceptional liaison for us. When we had questions or concerns, she aways got right back to us. She has been beyond patient with the process that the City requires. We knew nothing about ServPro when this all started, but as soon as we connected with Kelly, we knew we had chosen the right company to work with . The Project Managers have similarly been absolutely fabulous. They are skilled, reliable, friendly and committed to very high standards.
MAY 28, 2026......SECOND REVIEW!!!
Here we are.....months later.....near the end of May 2026.
Our flood took place last August 13th....2025.
Today, I would like to address a whole new crew of ServPro rebuilders who have worked with us the last number of months. under their manager, Kevin Neilson. He has been magnificent. He responded quickly to any inquiries we had and let us know if there were going to be hold ups. He has visited our home in person to connect with us and see what his teams are doing. He and his crews have taken care of a myriad of different aspects of the rebuild: plumbing, ordering and installing a new vanity, laying engineered wood floating floors, painting, returning boxes from storage, re-assembling beds, fixing wiring. To a person, these young people have worked tirelessly, sometimes staying til 8 pm. They are skilled, friendly, kind and punctual. We are always notified in advance about their time of arrival and the nature of their work. Yesterday, we were sent our final billing, which came out very close to what they had estimated all those months ago. They were more than fair. We can't say enough about how satisfied we have been with ServPro over these months. We recommend them with no reservations.