2269 East Commercial Street, Meridian Idaho 83642
Based on my actual experience and observations, I can highly recommend Easy Heating and Air. I do not extend a recommendation unless an organization has earned my trust by repeatedly exceeding my expectations. More specifically, I base my evaluations of people and organizations on actual performance rather than perception. More importantly, I like to align myself with reliable organizations that are customer-centric, provide adequate and effective solutions, and perform high quality work. In my experience, Easy Heating has been a trustworthy business partner and easy to work with throughout the entire supplier/subcontract process and product lifecycle, from the request for quotation to the provision of preventive maintenance. Easy Heating and Air has executed a number of projects on my rental property ranging in size and complexity from the replacement of a bathroom exhaust fan to the installation of a new residential HVAC system. Easy Heating is transparent in the product scope, project scope, and pricing. In my interactions with Easy Heating and Air, they act like they have my best interest in mind and do not oversell. I feel like each project is planned and completed with the same level of quality and workmanship as if I were a family member of one of their employees. Furthermore, I appreciate the customer service orientation and the attention to detail. Although I have not worked with all the employees at Easy Heating and Air, I can definitely speak for my interactions with Tania, Morgan, and Kelly. In my observations, the personnel are accessible, responsive, competent, professional, and deliver on their commitments.
It’s even easier to recommend Easy Heating when one has the perspective gained from suffering through actual, real-world experiences with a few of their so-called competitors. For example, if you prefer “doing business” with a company that wants to sell you a complete residential $25k+ HVAC system, but is unable to identify the manufacturer, model, or associated warranty of the gas furnace and air conditioning unit until AFTER the non-refundable order is placed—Easy Heating is not the company for you. Easy Heating is transparent in the up-front product scope, project scope, and pricing. If you prefer working with companies that fail to show for a scheduled on-site service appointment and do not respond to any type of communication after the fact—Easy Heating is not the company for you. Easy Heating delivers and executes on their commitments. If you avoid speaking to other humans (about a business request or a question) and prefer to “interact” with chatbots or leave unanswered voice mails—Easy Heating is not the company for you. In my experience, the personnel at Easy Heating are readily accessible (via phone or email) and usually follow-up on most inquiries within 1 business day.