386 Central Ave, Jersey City New Jersey 07307
I honestly cannot say enough good things about Baines Family Dental!
I came in today in severe pain after calling other dental offices that would not see me because I didn’t have the copay available that day. Baines Family Dental didn’t turn me away. They got me right in, treated me with kindness, and helped me when I genuinely needed it.
From Cat at the front desk, who was incredibly friendly and welcoming, to the dental assistant, who I believe was Sandra, everyone made me feel comfortable from the moment I walked through the door.
I have always been PETRIFIED of the dentist. I don’t stay away because I don’t care about my teeth—I stay away because dental care can be financially difficult, even when you have insurance. Unfortunately, that fear and financial stress can cause you to put things off longer than you should. Today, I never once felt judged or embarrassed.
The Dr. Keith Beins, took his time with me, explained everything he was seeing, showed me my X-rays, answered my questions, and made sure I was comfortable throughout the entire visit. For someone with serious dental anxiety, I cannot explain how much that meant to me.
Before today, I had spent sleepless nights in pain, taking medication that wasn’t giving me relief and becoming increasingly scared and anxious about what could be wrong. I even ended up in the ER because of how bad I was feeling. Today was the first time I finally felt like I had answers and, most importantly, relief.
What could have been another frightening dental experience turned into one of the most reassuring experiences I’ve ever had at a dentist.
Thank you, Baines Family Dental, for seeing me when I needed help, for treating me like a person and not a payment, and for making someone who has been terrified of dentists feel safe in that chair.
I walked in scared, exhausted and hurting. I walked out relieved, grateful, and smiling. ❤
You gained a patient today. I absolutely recommend this office!