906 W Main, Puyallup Washington 98371
After reading so many good comments, I decided to call G/k & Sons Plumbing instead of one of the big high-priced companies, and I am very glad I did. They were able to respond very quickly and arrived at my home within a short time of my call, which was a huge relief because I needed help with a serious plumbing issue right away. When Manuel arrived, I explained the problem and he got started immediately. He also took time to clearly walk me through what he believed was causing the drain problem, how he planned to troubleshoot it, what tools he would use, and what the estimated cost would be. I really appreciated how open and professional he was from the start, because it made the whole service call much less stressful. The problem turned out to be a stubborn sewer line blockage on the lower level, and the cleanout access in the utility area was hidden under flooring, which made the job more difficult than expected. Even so, Manuel stayed focused and kept working through each step. He used electronic locating equipment to find the access point, then moved on to the next phase of the repair with a lot of skill and patience. He explained that he had located the clog and would use hydro jetting to try to clear the line properly. Because of the way the drain line and Y-connectors were set up, reaching the blockage from the exterior cleanout was not easy, but he stayed persistent the entire time. At one point I even wondered if it could be done, but he remained confident and professional. It became obvious that he had strong experience with drain cleaning, sewer line diagnostics, and tough plumbing repairs. He successfully cleared the blockage and restored everything to proper working order without ever showing frustration. He spent several hours at my home and worked hard the whole time. He also scheduled a follow-up visit to install a backwater valve to help prevent future sewage backup issues, which gave me added peace of mind. That extra attention showed me he was not just fixing the immediate problem, but also helping protect the plumbing system going forward. Overall, I am very happy with the workmanship, fast response, communication, and dedication. The service was professional from beginning to end, and the pricing felt much more reasonable than larger companies. I would absolutely use them again for any drain, sewer, or general plumbing work, and I would gladly recommend them to anyone needing an honest and skilled plumber.