575 E Sunset Way, Issaquah Washington 98027
I just have to leave a review for this sweet little place. I've had my fair share of hair nightmares at various salons, so I research DEEPLY, and everyone I connected with here, from the internship ladies, to salon manager Yael, owner Audrey, as well as the stylists, were all truly genuine, down-to-earth people who cared about the clients. They answered every single question I had in a cheerful, candid way, no games or marketing-speak, zero pressure or data harvesting. I really appreciated them trusting me to show up for my appointment and not requiring access to my finances or credit card just to schedule.
I ended up arriving late, which I felt terrible for, but they were able to work around it that day and no one made me feel any worse than I already did. (I would have rescheduled without complaining!)
Katy was very candid, laid-back and lovely to talk to, she was very careful of my hair, checking in with me the whole time to make sure she didn't take too much off and we got the overall shape I was looking for. She's particularly good with long and medium cuts, which the other reviews support!
Overall, this place feels like walking over to your neighbor's little house in the country (with very stylish decor), it's rare to find an entire salon staff that's so much at peace and just being themselves, while also wanting to make their customers happy, and it shines out to the clients.
Truly above and beyond service from Audrey and the entire crew. I actually felt like they were being TOO nice to me, I'm so unused to anyone acting with pure integrity, after being in the city too long!
Thank you for restoring a little of my faith ?