Best Heating & Air Conditioning / HVAC In Richmond

“Brendan (Technician) and Liz (Assistant/Parts Delivery) are absolute young legends and deserve serious recognition. Early Friday morning, during freezing temperatures, our old water heater failed—and these two truly saved the day. Brendan was extremely informative and went above and beyond to make sure the job was completed before dark. From breaking up ice to create a safe pathway, to recommending and implementing better solutions than what had previously been installed, we could not be more pleased with the final result. Brendan initially arrived without a partner and was unsure if he could complete the job on his own, but he immediately took action—contacting his supervisor and coordinating parts and product delivery so new customers could be taken care of without delay. Liz played a huge role in making that happen as well. Thank you to the Woodfin Company for working together as a team and truly prioritizing solutions for your customers. This level of professionalism and teamwork does not go unnoticed. ⭐️⭐️⭐️⭐️⭐️“

“Don did a great job. He was very professional and thorough. He diagnosed the problem and made a quick repair. It’s never fun to lose your Air Conditioning on a Sunday but James River never disappoints with great customer service.“

“Automatic Climate has been very timely, professional, and clean. Danny was very respective of time and concerns, taking the time to do thorough investigations of any issues instead of writing them off. Their yearly service contract is fairly priced for the services provided. I’ll continue to contract with them for my HVAC needs!“

“Exceptional service, excellent customer relations, techs were knowledgeable friendly clean fast considerate and detail oriented, couldn’t have asked for a better experience“

“The technical was very professional, did and outstanding job. Home is cooling great. Appreciate the work.“

“Quick service for plumbing! Technician was informative and polite. We will definitely use them again when needed!“

“Al and his assistants are all good people. Al has a lot of experience and is a very nice guy. They worked to replace all the 1945 bathroom fixtures and install a new vanity and marble sink. It looks great.
The only downside is the pricing. Davis and Green are expensive. They are dependable and timely though so if money isn’t too big an issue, you’ll be happy you hired them.“

“Thank you for great service! Oleg was a gentleman...he arrived on time and did a great job of keeping me informed of the work required and got my dryer up and running quickly. I appreciate the quick scheduling, the on-time (actually early) arrival and the great work!“

“Peter and Josh were awesome, they were able to come out the same day and fix everything.“

“I would not recommend this company.

The customer service was extremely disappointing from start to finish. The project failed inspection due to issues related to work performed under the permit they pulled. When those deficiencies were identified, the company refused to correct them unless I paid an additional $3,000–$4,000.

I was also concerned by the lack of knowledge, accountability, and professionalism demonstrated throughout the process. Rather than standing behind their work and resolving the permit-related issues, they attempted to pass the cost on to me.

To make matters worse, both the Operations Manager and the Owner were rude and difficult to work with when I tried to discuss a reasonable resolution.

Ultimately, I hired someone else to complete the required corrections. The issues that caused the inspection failure were fixed for approximately $600 in materials and about two hours of labor for one worker. Based on that experience, I am still unclear how the company arrived at a $3,000–$4,000 estimate for the same work. Even allowing for overhead and profit, that pricing seemed excessive for what turned out to be a relatively straightforward repair.

Overall, the experience resulted in unnecessary delays, additional expenses, and poor customer service. I was left feeling that the company was unwilling to take responsibility for issues associated with the work performed under their permit.“

“The techs that came out were amazing. Explained what was wrong and had us fixed super fast.“

“Lee Florida did an excellent job for Kelleher. He replace our outdoor spigot and enhance the plumbing at the same time. Should last another 60 years! Well done Lee!“

“Anton, Olman & Tucker replaced my HVAC system this summer. Kevin called me to let me know when they would arrive. They arrived on time and did an awesome job and were so nice! I would definitely recommend Gundlach!!“

“Air-Pro VA did a fantastic job at my home. Kent was great to work with, delivering professionalism from estimating the job to installing the new system. His crew was professional and easy to work with.

They converted my old horizontal attic HVAC system to a vertical setup, which is really what sold me on going with Kent and his team. They could have pushed a traditional horizontal replacement, but instead they had the foresight and confidence to recommend a more space-efficient solution.

In the end, it turned out really nicely. I would recommend Air Pro to my friends and family.“

“Always a pleasure working with Richmond Air. Al is the man. Fast, reliable, and not trying to upsell you. You shouldn't have any hesitation calling them for whatever you need. Great company.“

“12/2025 had Foster come and replace water heater, arrived same day that I called, Danny and his helper worked efficiently and quickly. everything back up and running in a very quick time......a lot of skill was on display getting old heater out & new heater into a tight space.

5/2024 called for elderly parents just before closing on a Friday.....Joe was exceptional on the phone and sent tech out.....Scott arrived within the hour and explained EVERYTHING clearly and took his time, was very patient and helpful......could not have asked for anything better HIGHLY RECOMMENDED company“

“I want to thank Bobby and the rest of the team members for completing this job, fast and friendly! Me and bobby had met before but I can say his team is dialed in! I left for work at 9am and they had it all completed before I got home that day! Everything was as I left it! I got to meet a couple of his team! They are great to work with and very nice!“

“Nick truly went above and beyond to get our water back up and running after our main line burst. He helped get us scheduled earlier than expected, gave us an incredibly fair price, and guided me through the entire process. It was especially impressive that most of the quote could be handled online using their tools, which made everything faster and easier during a stressful situation. Highly recommend working with Nick and the Chase team.“

“Daniel was exceptional. Finished the job in great time. Cleaned up after himself. Showed up the very next day after I called. A very nice young man that does great work. I recommend this company highly. And ask for Daniel when you call.“

“Exceptional service, very knowledgeable, and professional. Would highly recommend! They came out the next morning after our furnace suddenly stopped working in the middle of a snow storm. The technician had it fixed super quick and even took a great video so my husband could see exactly what he did.“

“Bruce Oglesby was exceptional. He gave us valuable information related to our old baseboard radiation.. We’re waiting now for his estimate to do some work.
Linda Foster“

“HowardAire Services, LLC delivered outstanding service from start to finish. They handled our whole‑house HVAC replacement with professionalism, clear communication, and genuine care for our multi‑generational family home. The team was prompt, knowledgeable, and made sure every detail was done right — not just for today, but for long‑term value and comfort. It’s rare to find a company that combines expertise with integrity, and HowardAire truly exceeded expectations. Highly recommend.“

“Extremely helpful! We just moved into our first house and needed some replacement parts for the stove. JD was very knowledgeable and had just what we needed. Thanks!“

“I've used this company for almost 25 years now and they've always been excellent! Great customer service and technicians.“

“I worked with Bobby adams back in 86-87, We would rough-in 5 houses a day with a long lunch. We could set the condensers on half a subdivision without stopping. I'd get my butt back to Farmville for some sleep and then back at it. All the work I witnessed him perform was quality and the effort he put in for his father, i'm sure it still is. I would recommend all day, across the board.“