Water Heater Installation/Repair in Richmond

“I have been working with Automatic Climate for over 20 years with my personal home as well as the properties I have managed. The techs and scheduling services have been top notch and I will continue to refer Automatic Climate to friends and clients whenever possible.“

“First time I used this company and was very pleased. The repair man showed up on time and was very courteous. He completed the repair quickly and the price was reasonable. Great customer service. Will use them again in the future.“

“great tech (childress…deserves a raise!!)…did great install…truly a great representative of one of our favorite companies…heartily recommend nuckols to everyone…
claudia and grahame rees“

“Repairs done in a professional and prompt manner. The technician was very polite. He explained everything he was doing and showed pictures.“

“12/2025 had Foster come and replace water heater, arrived same day that I called, Danny and his helper worked efficiently and quickly. everything back up and running in a very quick time......a lot of skill was on display getting old heater out & new heater into a tight space.

5/2024 called for elderly parents just before closing on a Friday.....Joe was exceptional on the phone and sent tech out.....Scott arrived within the hour and explained EVERYTHING clearly and took his time, was very patient and helpful......could not have asked for anything better HIGHLY RECOMMENDED company“

“Nick truly went above and beyond to get our water back up and running after our main line burst. He helped get us scheduled earlier than expected, gave us an incredibly fair price, and guided me through the entire process. It was especially impressive that most of the quote could be handled online using their tools, which made everything faster and easier during a stressful situation. Highly recommend working with Nick and the Chase team.“

“Very professional, friendly. Went above and beyond to fix the problem. Highly recommend“

“I don’t normally write reviews but I feel I have to… the other night I woke up to the sound of gushing water only to get out of bed to ankle deep water…, apparently my water heater cracked and water was flying everywhere.. I called plumbers r us first thing in the morning like a nervous wreck Christina kept me calm as she reassured me they would come out that morning and take care of everything…. Nino showed up a couple of hours later and removed the old and installed a new one…. I’m ever so grateful to them for doing such a great job and in such a timely manner!!! Thank you plumbers r us !!!“

“Bruce Oglesby was exceptional. He gave us valuable information related to our old baseboard radiation.. We’re waiting now for his estimate to do some work.
Linda Foster“

“Virgil and his team are absolutely TOP tier!!! They are one of the most professional, timely, and personable teams I've ever encountered. Amanda was also extremely courteous and helpful in making sure I knew exactly when the team was on the way! Let me save you some time if you are searching for plumbing and gas services... CALL THEM FIRST!“

“Great experience. The guy has to dig trenches to put the indoor pipes underground in the basement. They were very professional and skilled. This was a remodel of a tiny bathroom into a big bathroom.“

“Jaime and crew did an exceptional job replacing my supply line at a reasonable price! I will definitely use them again.“

“Update: 10/9/2025. I had an issue with my toilet as it wouldn’t stop filling. Harry kept his promise to help with my future plumbing needs. He squeezed me in his schedule and updated me the day of service multiple times concerning his arrival. He is honest, kind, professional and VERY knowledgeable! He also has the most reasonable prices I have EVER seen for a plumber. I couldn’t give him a higher recommendation. I’m recommending him to everyone in the Harper’s mill area where I live. So grateful we found him.

Below review from 7/2025
I have never left a 5 star review from only talking to a business owner, but please read on. I left Harry a detailed message about a couple of toilets in my 4 year old home leaking from tank to bowl. I thought maybe the flapper, but when it happened to an upstairs & downstairs toilet around the same time, I panicked & thought it was maybe a plumbing system issue. Harry called me back promptly & let me know right up front that he was fully booked until August. But he also eased my mind by reminding me that the toilets were all put in at the same time, so more than one could have components wearing out at the same time. Since I only had leaking to the bowl, I changed the flappers & now they both work great! Even though he was very busy, he took the time to call me back. Even though he was booked until August, he listened to what I said. Granted he didn’t try to diagnose over the phone, but his common sense, honest approach prevented me from calling another company for an emergency that I didn’t have. He was right. I had two toilets with faulty equipment at the same time..a coincidence! I would highly recommend Harry; he is busy for a reason. I would schedule with him in the future if I needed a plumber.“

“Had an excellent experience with the technician today, especially for an emergency call during a snowstorm, truly above and beyond service.

My HVAC system had a communication fault and the heat wasn’t working. He carefully troubleshot the control board, switched it from the communicating system to a standard 24-volt setup, rewired everything properly, and made sure the furnace was running safely. Warm air is blowing perfectly now.

What I really appreciated was his honesty and professionalism. He was ready to install the thermostat I had purchased (Ecobee) and didn’t try to push what he had in hand. He explained that my system is in good condition and just needs regular servicing once in a while , no unnecessary replacements.

On top of all that, the total charge was very very reasonable , for diagnosing, fixing the wiring/configuration, and installation work, especially considering it was an emergency visit.

He took the time to explain everything clearly and made sure everything was working before leaving. Highly recommend!“

“An honest company that does fantastic work at a fair price, I highly recommend Hudson Plumbing and Heating!“