Reviews for Freezone Heating and Cooling
Write a reviewFrom Freezone Heating and Cooling
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
accepts credit cards offers military discount open to all
Ratings
Google: 4.8/5 BBB: A+ Nextdoor: 3 ❤️Freezone Heating and Cooling
6802 Atmore Dr, Richmond
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These guys are the best. Quoted me a 2 ton and 3 ton (over the phone) at a fair price. Sent two teams to install both units in one day. After 8 months one of the Thermostats was bad and replaced it within 24 hours. These guys make it easy. These guys make it easy to do business.
Free Zone came highly recommended AND I am soooo thankful for the referral. Before contacting FZ, I searched reviews online and prayed for the same positive experience AND I was NOT disappointed.Placed call and submitted an online request 8/13/2023 Sunday evening. The next morning, I received two calls (they are indeed responsive). Tuesday Jonathan came out (he is Godsent)...8/16/2023 Wednesday I finally had cool air (after dealing with home warranty company for 2.5 weeks).WITHOUT hesitation, I highly recommend this company. Everyone that I interacted with at FZ- from the phone to in-person visit was professional and very responsive.OAN: If FZ have any recommendations...read full review
Scheduled a next day diagnostic and Johnathan came right on time. He quickly figured out the issue and gave us a quote to repair the contactor on the outside AC unit. The price was a little on the high side to repair ($449) and warranty for a year but I suppose you're paying for the expertise. He quickly replaced it for us fixing our issue within 30 minutes. Very polite and professional.