1240 E Susquehanna St, Allentown
Sun Closed
4.9
★★★★★
119 reviews
“My wife and I recently decided it was time to replace our 20yr old heating and air conditioning system. Thankfully, we weren't dealing with an emergency, we wanted to be proactive before the old system failed. After getting estimates from several companies, it was recommended to me to contact, Zongora Comfort Solutions. (From someone in our neighborhood social app)<br>From the very first phone call I made to them, I had a good experience. William answered the phone, and explained that the owner was away on vacation and couldn't provide an estimate until he returned. He was so professional, respectful, and friendly that I decided to wait the extra week. That first impression spoke volumes about who he worked for.<br>When I met Rick, the owner, we clicked almost immediately. He was personable, of course knowledgeable, and NEVER made me feel pressured. Rick, took the time to educate me on the different systems and options available, explaining everything to keep me informed. He let me know that every part used, along with its part number and cost, would be listed on the invoice for full transparency. He came across as someone with integrity, someone I felt I could trust.<br>Rick offered us a very fair price, excellent warranties, and helped us choose a system that he believes in so much, it's the same one he has installed in his own homes.<br>The installation went smoothly, and our new system has been working exceptionally well. We couldn't be happier with the entire experience, from William's outstanding customer service on the phone to Rick's honesty, and professionalism.<br>If you're looking for a company that genuinely values its customers, and gives honest recommendations, I highly recommend Zongora Comfort Solutions. It's refreshing to work with people who believe in doing business the right way.”