About Burkee Climate Control
Burkee Climate Control is a family-owned and operated business that proudly serves the Quakertown community and surrounding areas. Their team of comfort specialists provides top-notch heating and air conditioning installation, service, and repair. Customers praise the company's professionalism, knowledge, and excellent communication. The Burkee team has been described as friendly and professional, making it easy for customers to work with them. Their recent installation was a replacement of an aging system, handled smoothly even in frigid temperatures. The company is committed to delivering exceptional service, evident in their 10/10 rating and customer testimonials, making them a reliable choice for anyone seeking a fair and honest HVAC service. Customers have expressed their satisfaction with the company's technicians, such as George and Ruben, who have been praised for their punctuality, friendliness, and expertise. Customers have also highlighted the company's honesty and dependability, with one customer mentioning that they have been doing business with Burkee for close to 20 years.
We were in the market for a better solution to temper our home. When we moved into the house there was a single zone for the entire house - this led to some pretty extreme temperature fluctuations room to room. We had been in the market for a solution for several months, getting a few quotes and recommendations along the way from different companies.
Scott from Burkee came out and gave us a couple of options, explaining the benefits and draw backs to each option. One option was to zone our existing HVAC system since ductwork was already run to each room, this being the most cost effective but could result in additional run time on the existing unit, not that it couldn’t handle it, it was more a concern of wear and tear on the unit. He also provided us with three different iterations of installing a new unit that would serve one portion of our house. These options had different price points which Scott laid out in a detailed cost breakdown sheet describing the added features/functionally with each option. Scott was very receptive to questions and adjustments to the quotes. It was very easy to get along with him throughout the whole process, there was no pressure or gimmicks.
We did end up going with Burkee for this scope of work, we ended up going with a new unit to serve part of our home. Of course we choose to do the installation right at the beginning of the summer which led to Burkee having a small backlog of customers waiting for new installations. The Burkee team was transparent and up front about their schedule, for our job in particular they had an opening where they were able to start the job for a couple of days early (as they had another customer cancel) however after that initial two days they had another customer commitment they had to honor - they were clear and set expectations up front so there wasn’t any surprise - we had also told them that we were flexible and not in dire need of this installation right away.
Sean ended up being our lead installer for the job - he was excellent. He was detail oriented, explained every step of the way, making sure that there weren’t any surprises. Every day he was working in our house he would be kind and personable, learning a little about both myself and my wife along the way. The installation quality was top notch, the new grilles/registers are straight and centered in the room. Part of this installation was in our attic space, even that work was neat and tidy, they made sure everything was zip tied, secured, strapped, etc - even in a space that most homeowners will only see once or twice a year at most. It sounds odd to say, but we actually enjoyed the installation of our new HVAC unit, having Sean and his team around was entertaining and enjoyable.
We did end up having a small issue a couple days after they finished the installation (as it turns out unrelated to their workmanship or unit quality). They came out the very same day to look and “fix” the unit. The issue was related to the condensate pump having a faulty float that tripped the auxiliary contact on the unit causing it not to run. Regardless of the issue - Burkee came out right away to investigate and correct the issue, no hassle or hoops to jump through.
We were very impressed with Burkee from start to finish. Looking forward to working with them in the future. Highly recommend giving them a call.
Great tech arrived in the window of time promised did a great job of PM the heater
I selected Burkee HVAC company from the online posted reviews and I am delighted that I did. George the HVAC technician showed up today on time and was very friendly and respectful. I had George do a tune-up on my gas furnace and a checkup on my air conditioning and the work was completed quickly with a understandable explanation of all tasks completed.
Signed up for the service contract immediately!