Family Heating & Cooling comes highly recommended, and they respond quickly to inquiries. They are professional, punctual, clean, and efficient, providing great customer service. They helped when there was no heat in the winter and got the AC up and running in extreme heat, showing compassion to the elderly. Customers are pleased with every aspect of the business, from the first contact with the salesman to the technical follow-up visit and final installation. On the hottest day, they diagnosed a broken AC very quickly and repaired it same day, with pleasant and helpful staff and informative techs at reasonable prices. A maintenance check performed during extreme weather checked out fine, with a knowledgeable, friendly, and professional technician. Overall, the experience is top notch, and they are recommended for all needs. Their Membership Plan helps save money and prevent breakdowns.
Fantastic experience with Family Heating and Cooling for our two ductless mini splits. Huge thanks to Izzy and Todd for doing such a clean, professional, and thorough job with the installation. They were on time, respectful of our space, and made sure everything was running perfectly before they left. We couldn't be happier with the results!
This is my first time dealing with this company, they came highly recommended. They responded quickly to my inquiry, fast at diagnosing and repairing my AC making sure this elderly lady wasn't without Cooling in this heat. They even got me started on their Membership Plan saving me money in the future and to help prevent any breakdowns! Great customer service! Well done.
10 out of 10
Professional, punctual, clean and efficient!
Helped both when we were wo heat in the winter and now got the ac up and running in the extreme heat.
Compassionate to the elderly
Great experience!
28 Penn Street, Hellertown, PA 18055
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