3470 Erie Blvd E Unit 400, Syracuse New York 13214
I want to begin this review by noting that even before my session, I was offered a discount in exchange for a five-star Google review. I decided to experience the massage before writing my review, so please know that this feedback is not a result of a discount, but rather my honest thoughts. This offer struck me as a bit unusual and concerning.
This was my first time visiting the salon, and I opted for the 90-minute Thai relaxation combo massage. The first 30 minutes consisted of a foot massage and a 60-minute body massage.
Upon entering the salon, I was greeted with a pleasant aroma, and the space appeared clean and inviting. The foot massage occurred in the back area, with two massage chairs. I was provided with a bathrobe to change out of my pants. The therapist began by washing my feet and legs before starting the massage. I was also given a disposable eye mask, which was nice, as it was self-warming. She concluded the foot massage with hot stones.
Afterwards, I was taken to another room, where I was given a small sheet to cover myself after removing my clothes. The therapist started working on my upper body, mainly focusing on my back. She applied pressure with her foot, and the intensity was too strong for me. Now, I can feel tenderness in my shoulders and lower back.
Overall, it was a pleasant experience, but a few concerns led me to give this place four stars. This may not be the ideal spot if you are looking for relaxation. I was there late afternoon from 7:00 to 8:30 p.m., and the walls were relatively thin. The massage rooms lacked doors but had curtains instead, so I could hear continuous noise and conversations from the staff (which wasn't in English) and lots of door slamming. At some point, someone came in to talk to my masseuse during my foot session. My eyes were covered with the eye mask, so I couldn't see what was going on. Additionally, there was loud music coming from a nearby business, which was more distracting than the relaxing music in the salon. Lastly, I noticed that they primarily used dark-colored towels and bathrobes, which I would have preferred to be white.