Reviews for Sanctuary Spa
Write a reviewHours
Monday: ClosedTuesday: 9AM - 8PM
Wednesday: 9AM - 8PM
Thursday: 12 - 8PM
Friday: 9AM - 5PM
Saturday: 9AM - 1PM
Sunday: Closed
Tips
by appointment only all staff fully vaccinated accepts credit cards free wi-fi wheelchair accessible gender-neutral restrooms women-owned bike parking
Ratings
Google: 4.8/5 Nextdoor: 1 ❤️Sanctuary Spa
3200 W Genesee St, Syracuse
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What a wonderful experience! I loved the ambiance, the cup of berry tea as my feet soaked in a warm bath; and then on to a massage that was both relaxing and invigorating. Tracey is very welcoming, and invites you to share your expectations and desires as to style, areas of particular focus, and even what music will provide the atmosphere where you can best allow your tensions to melt away. Whether you like to chat or just quietly be transported to your place of bliss, Tracey will accommodate.
Tracey’s absolutely amazing!! She’s so sweet and made me feel so comfortable. I was super nervous for my appointment but she was so kind and reassuring, it ended up being a really great experience all around! She’s extremely skilled and knowledgeable and she is an incredibly wonderful woman.
I have had many painful, poor experiences with waxing- and Tracy blows them out of the water. She is incredibly knowledgeable, professional, and precise. She takes her time and is very thorough, without being too slow. She consistently checks in, and explains what she is doing, which for me is comforting so I know what to expect. I also enjoy that the environment is very clean and hygienic, while still being welcoming. Other places I have gone felt like I was walking into the dentist; Tracy's studio is warm, inviting and relaxing. Especially if it is your first time getting a wax, Tracy is diligent in making sure you are properly prepared for the session before hand with...read full review