1086 Sugarloaf Rd, Hendersonville North Carolina 28792
If I could give more than 5 stars, I would! From start to finish, my experience with Splawn Electric Heating and Cooling was nothing short of exceptional. It's rare these days to find a company that combines professionalism, expertise, and genuine kindness, but Splawn checks every single box—and then some.
Owner David Splawn sets the tone for excellence. It’s clear from the moment you speak with anyone at the company that David takes immense pride in his business and his team. His reputation for integrity and quality work is well-deserved. He’s hands-on, knowledgeable, and has built a company culture rooted in trust and top-tier service.
A very special shoutout goes to Terry, the technician who came out to handle our HVAC issue. Terry was incredible—on time, courteous, and clearly a master of his craft. He took the time to explain everything in a way that made sense, didn’t try to upsell anything we didn’t need, and worked efficiently to get our system up and running perfectly. I felt confident and comfortable throughout the whole process, and that kind of peace of mind is priceless when dealing with heating and cooling issues.
And last but absolutely not least, Doris in the office is an absolute gem. From the very first phone call, Doris was warm, helpful, and accommodating. She made scheduling a breeze and followed up promptly to confirm details. It's rare to speak with someone so genuinely kind and customer-focused—she made me feel like more than just another name on the calendar.
If you're looking for a company that treats you like family while delivering high-quality service, Splawn Electric Heating and Cooling is it. Honest, reliable, and run by people who truly care—what more could you ask for?
Thank you, David, Terry, and Doris, for setting the gold standard. I’ll be recommending Splawn to everyone I know!