Eyewear And Opticians near Swampscott

“Dr Hernandez was kind, patient and knowledgeable. Both my 9 yo daughter and I have gone for exams and had a great experience. I read some bad reviews about a waiver for an extra fee for a retinal screening which you can simply opt out of and get the traditional dilated eye exam. They’re just offering you a newer, less hassle screening if you want it. Definitely will be back again!“

“All staff I’ve interacted with are both very kind and knowledgable, minimal waiting time to be seen. Overall recommend!“

“I was in need of an eye exam for the RMV.
They put me in right away !
Dr. Emma and her staff were so professional and welcoming ! I highly recommend Wink !“

“We cannot say enough wonderful things about this eyeglass store and its incredible owner, Shellee. From the moment you walk in, it’s clear that Shellee goes far beyond what is expected to make every customer feel seen, supported, and cared for.

As a family with special needs, finding providers who are patient, understanding, and genuinely inclusive can be challenging—but Shellee is truly exceptional. She takes the time to create a calm, comfortable experience, meets our family exactly where we are, and always ensures that everyone feels respected and at ease. Her kindness, expertise, and attention to detail never go unnoticed.

We return to Shellee every single year without hesitation and will continue to do so. Her work is consistently top-notch, and her commitment to her customers is unmatched. We recommend her to so many people because we trust her completely—not just for the quality of her work, but for the heart she brings to it.

If you’re looking for an eyeglass store where you’ll be treated with compassion, professionalism, and genuine care, Shelly is simply the best.“

“The people where more than just doctors or eyeglass sellers.
While there I felt like home. and everyone made us feel that way. thanks
Pearl vision Saugus
Rick and Kathy
PS See you soon“

“Nice equipment, clean office, good optometrists. In and out pretty quickly. Front desk is not very responsive, though.“

“A woman called me back twice helping me with a potential order, saving me hours and a snowy drive. I dont get this level of customer dedication often. Ty love you lots“

“I was very happy with my experience at this LensCrafters location. Roger was professional,helpful and kind.“

“Great customer service! Dr. Levy is wonderful! I appreciate the staff - so
Professional.“

“So delighted to say they helped me in a time of need I broke my glasses came in to this location they had great energy and helped me replace my broken frames came out with a new color got my lenses in and I’m satisfied and on my way thank you“

“I am picking up my glasses today and I couldn’t be happier! Melissa is the absolute best and helped me make amazing decisions while also maximizing my insurance. I cannot say enough good things about her!! She has made me a patient and customer for life!!“

“Wonderful experience! Did my eye exam and contact consultation. Would definitely recommend’“

“I have been going to Bill at Designer Optical for 23 years, since my daughter was a toddler with strabismus in both eyes (for which she had successful surgery). Her prescriptions were quite complicated and fittings took a great deal of timeBill always made her feel comfortable and made the appointments a special occasion.I told him that she could choose her own frames from the age of three, and we talked beforehand about which ones would be best for her to select from, he was most helpful, kind and patient. One of the things my daughter enjoyed the most after choosing her frames was getting to select her glasses case after her final fitting.Since our appointments took a bit of time I got to watch Bill interact with many other clients, all of whom seemed to view him as a friend, as our family does.So if you want professional and friendly service go to Designer Optical for a great selection of frames and highly personalized service.“

“I’ve been a client for years now and my son just recently had an eye exam done and ordered glasses for him.
I highly recommend them!
All employees are so nice and helpful!“

“If I could give this place 3 thousands stars I would. I went here because of the reviews and because I had been struggling with finding the right prescription for 5 years. I went to 5 different doctors before I found this place and a pair of glasses and contacts that work. From the receptionist, to the glasses, to the doctor everything is top notch. The prices are very reasonable and they treat you like a human not just a number and they hear you. Thank you!“

“Highly recommend this office and Dr. Shomali. He took the time to listen to all my concerns and answered my questions thoroughly. His bedside manner is excellent and he is very professional. The staff was also kind and extremely helpful, especially with picking out my frames.“

“From the moment we walked in, one staff member truly stood out and made an otherwise overwhelming visit feel manageable. She helped us feel comfortable, supported, and genuinely heard, not just checked in and checked out. A smile from the second you enter, multitasking, and yet compassionate.

Her personality shined in the best way. You can tell she truly loves what she does. She cared about us on a personal level, not just a clinical one, and that made all the difference during a visit that came with a new diagnosis and a lot of nerves for my daughter. I had expressed concern about my daughter's new autoimmune condition and was pleasantly surprised to hear she knew of it and said she understood. The more we conversed, the more I found out she was a mother, a wife, a daughter, and had been in healthcare for close to two decades, and just like my daughter was entering the health and human service field. Sammy will be an asset to any company she works for. My daughter and I were so grateful. My daughter found her on LinkedIn, and we hope MyEyeDr will endorse her.

What meant the most was her willingness to go the extra step and recommend a different type of physician, a specialty I had never heard of, who could help us better understand the diagnosis and feel more at ease. That kind of thoughtfulness and advocacy doesn’t go unnoticed.

Thank you for leading with compassion, kindness, and professionalism. You made a hard day feel lighter, and that matters more than you know. We look forward to returning next year for an annual eye exam and hope she is still there! I would also like to recognize the consultants downstairs! Danvers has an incredible team working together to provide service with gratitude and heart!“

“Manager Arthur is incomparably the best Optician I've ever had the privilege of working with. I would never go anywhere else. He's also a magician for repairs. Great attitude.“

“I was really impressed with the quality of care I received from Dr.Taylor. He is a perfectionist and goes out of his way for his patients.“

“I had a great first time experience. All office staff and the Doctor were extremely friendly and professional.“

“Have no complaints. My wife and I have seen Dr. Prentice Mill great service and always tried to help you out when you don’t understand how your medical benefit works. I like it one of my best eye doctor I had“

“Glasses can be expensive. But I finally worked with the right person. I got one pair of lenses for free. Due to scratch protection. And the other lenses were $200.00. But they called me back said the price was $120.00 that was my best experience.“

“I went in to find the little nose grips for my sons glasses because his had fallen off horsing around and I hadn’t been able to find them elsewhere. The gentleman working was so polite and helpful. I asked a simple question and he took the time to ensure we got the right nose grips and he even went above and beyond to clean my sons glasses and fix the grips. Such a nice act of kindness, really made my day! Thank you.“

“Look at the low reviews. It has nothing to do with the cost or quality of the products. Of course Costco is busy; always has been. You want short lines, go to a high end place and pay 3 times the price, or buy online and roll the dice. I actually think their frame selection is limited and conservative, but again, always has been , so not going to sing them now for that.“