Eyewear And Opticians near Topsfield

“Had a great exam, once again. Kat helped me after wt contacts and glasses. She was great and helped me put my best program together. Thxu :)“

“We cannot say enough wonderful things about this eyeglass store and its incredible owner, Shellee. From the moment you walk in, it’s clear that Shellee goes far beyond what is expected to make every customer feel seen, supported, and cared for.

As a family with special needs, finding providers who are patient, understanding, and genuinely inclusive can be challenging—but Shellee is truly exceptional. She takes the time to create a calm, comfortable experience, meets our family exactly where we are, and always ensures that everyone feels respected and at ease. Her kindness, expertise, and attention to detail never go unnoticed.

We return to Shellee every single year without hesitation and will continue to do so. Her work is consistently top-notch, and her commitment to her customers is unmatched. We recommend her to so many people because we trust her completely—not just for the quality of her work, but for the heart she brings to it.

If you’re looking for an eyeglass store where you’ll be treated with compassion, professionalism, and genuine care, Shelly is simply the best.“

“I was seen promply at the time of my appointment. Very thorough eye exam. Dr. Violette explained clearly his findings, and took the time to answer questions that I asked him. As my prescription had changed, I ordered new glasses from Nick, who assisted in finding frames that suited me. Great team at The Optical House!“

“I was very happy with my experience at this LensCrafters location. Roger was professional,helpful and kind.“

“Vision optial has provided an excellent servive for my kids and myself for over eight years. All staff are amazing and very polite.“

“Peter, Laurie and the whole optician group are fantastic. They were very, and I mean very patient with me as a high maintenance customer, until I was perfectly satisfied. They were always wanting to make it right.
Man, my new glases are great. I can see the clearest ev-ah. . . and they even laughed at my silly jokes. – A Very Happy RobC customer“

“Outstanding practice. I’ve been a patient here for many years. Both the medical team and the optical team are great—welcoming, knowledgeable, supportive, and committed to quality patient care.“

“Have no complaints. My wife and I have seen Dr. Prentice Mill great service and always tried to help you out when you don’t understand how your medical benefit works. I like it one of my best eye doctor I had“

“From the moment we walked in, one staff member truly stood out and made an otherwise overwhelming visit feel manageable. She helped us feel comfortable, supported, and genuinely heard, not just checked in and checked out. A smile from the second you enter, multitasking, and yet compassionate.

Her personality shined in the best way. You can tell she truly loves what she does. She cared about us on a personal level, not just a clinical one, and that made all the difference during a visit that came with a new diagnosis and a lot of nerves for my daughter. I had expressed concern about my daughter's new autoimmune condition and was pleasantly surprised to hear she knew of it and said she understood. The more we conversed, the more I found out she was a mother, a wife, a daughter, and had been in healthcare for close to two decades, and just like my daughter was entering the health and human service field. Sammy will be an asset to any company she works for. My daughter and I were so grateful. My daughter found her on LinkedIn, and we hope MyEyeDr will endorse her.

What meant the most was her willingness to go the extra step and recommend a different type of physician, a specialty I had never heard of, who could help us better understand the diagnosis and feel more at ease. That kind of thoughtfulness and advocacy doesn’t go unnoticed.

Thank you for leading with compassion, kindness, and professionalism. You made a hard day feel lighter, and that matters more than you know. We look forward to returning next year for an annual eye exam and hope she is still there! I would also like to recognize the consultants downstairs! Danvers has an incredible team working together to provide service with gratitude and heart!“

“Manager Arthur is incomparably the best Optician I've ever had the privilege of working with. I would never go anywhere else. He's also a magician for repairs. Great attitude.“

“Excellent customer service! Life savers really. Broken glasses and they said come on in. Fixed in a jiffy! Highly recommend!“

“Have had multiple great experiences at Target optical. Marie was very helpful the last time I came in. Will keep going back.“

“I had a great first time experience. All office staff and the Doctor were extremely friendly and professional.“

“Dr. Vann and the rest of the staff were great with my young daughter for her first eye exam. Definitely going back“

“Glasses can be expensive. But I finally worked with the right person. I got one pair of lenses for free. Due to scratch protection. And the other lenses were $200.00. But they called me back said the price was $120.00 that was my best experience.“

“Look at the low reviews. It has nothing to do with the cost or quality of the products. Of course Costco is busy; always has been. You want short lines, go to a high end place and pay 3 times the price, or buy online and roll the dice. I actually think their frame selection is limited and conservative, but again, always has been , so not going to sing them now for that.“

“I have gotten excellent eye care and service at Towne Optical. There is a great variety of frames to pick from. Thank you!!!“

“I just wish the staff will be a little more apologetic for my experience of having eye sore immediately after trying on new lenses. They were not happy about me going back within 24 hours to inform them that the lenses they gave me had given me eye sore that significantly affected my work. They did say that maybe it is because I am putting it on at the end of the day. I have changed lenses 5 or 6 times in other places before. This has never happened. They changed it and gave me new lenses in 3 weeks . The new pair still gave me eye sore but I ended up trying it the next day in the morning. The eye sore went away. They promised me if there is anything wrong with it they can help me get another pair. They are a responsible vendor. I am changing my old review to a 5 star.“