Eyewear & Opticians near Marblehead

“I was really impressed with the quality of care I received from Dr.Taylor. He is a perfectionist and goes out of his way for his patients.“

“I got 3 pairs of prescription glasses from here (a rose tinted pair for headaches, sunglasses, and a normal pair that came with a sunglass clip on). The owner, Shellee was so helpful and got my new glasses to me super quickly! She had a huge selection and found pairs that fit my preferences (I prefer wider frames). She even offered to adjust them to sit better if needed! Great experience!“

“All of the staff are friendly. Short wait times for appointments. Accessible location and plenty of parking.“

“A woman called me back twice helping me with a potential order, saving me hours and a snowy drive. I dont get this level of customer dedication often. Ty love you lots“

“I was very happy with my experience at this LensCrafters location. Roger was professional,helpful and kind.“

“Great customer service! Dr. Levy is wonderful! I appreciate the staff - so
Professional.“

“I went here on the 11th of April and my glasses will be ready around the 28 of April, although i know they said that I have not been able to check any status on line if any says im not a customer and not on file, makes me worried and new to My Eye dr and i have never waited this long for glasses or had a problem checking y order. just looking forward to my new glasses kathy b“

“From the moment we walked in, one staff member truly stood out and made an otherwise overwhelming visit feel manageable. She helped us feel comfortable, supported, and genuinely heard, not just checked in and checked out. A smile from the second you enter, multitasking, and yet compassionate.

Her personality shined in the best way. You can tell she truly loves what she does. She cared about us on a personal level, not just a clinical one, and that made all the difference during a visit that came with a new diagnosis and a lot of nerves for my daughter. I had expressed concern about my daughter's new autoimmune condition and was pleasantly surprised to hear she knew of it and said she understood. The more we conversed, the more I found out she was a mother, a wife, a daughter, and had been in healthcare for close to two decades, and just like my daughter was entering the health and human service field. Sammy will be an asset to any company she works for. My daughter and I were so grateful. My daughter found her on LinkedIn, and we hope MyEyeDr will endorse her.

What meant the most was her willingness to go the extra step and recommend a different type of physician, a specialty I had never heard of, who could help us better understand the diagnosis and feel more at ease. That kind of thoughtfulness and advocacy doesn’t go unnoticed.

Thank you for leading with compassion, kindness, and professionalism. You made a hard day feel lighter, and that matters more than you know. We look forward to returning next year for an annual eye exam and hope she is still there! I would also like to recognize the consultants downstairs! Danvers has an incredible team working together to provide service with gratitude and heart!“

“Manager Arthur is incomparably the best Optician I've ever had the privilege of working with. I would never go anywhere else. He's also a magician for repairs. Great attitude.“

“I highly recommend this place for your eye exams. They also have a variety of lens designs at affordable prices. The doctor is very professional, kind and gentle.“

“I had Ptosis…..Droopy Eyelids and Dr Mark Hatton did Eyelid Surgery on both Eyelids. His gentle voice put me at ease and his Skill and Wisdom resulted in Great looking Eyelids!!! I totally recommend Dr. Mark Hatton and Associates at North Suburban Eye Associates! Vicky and Mary Jo are welcoming and an asset to the office.“

“I had a great first time experience. All office staff and the Doctor were extremely friendly and professional.“

“I’ve used the optical shop several times through the years for my son’s and my glasses and always received quality service but today was EXCEPTIONALLY great customer service when I was helped by Heather to order my new lenses. I wanted to keep my existing frames but wanted just about every coating option you can get on lenses from blue light blocking to scratch resistant to transitions, etc. She was calm, patient and friendly while showing me all the options with real examples. Of course the optical shop was out of network for my vision plan so I planned on paying out of pocket and then try to submit a claim to get reimbursed for some of the cost. Heather had the claim form there and filled it out with all the options on my lenses with pricing! All I had to do was sign and date the form! She even mailed it for me! Smoothest process I’ve ever been through to buy lenses. I’ll definitely continue being a repeat customer. Heather is great and I highly recommend her and North Shore Optical Shop.“

“Have no complaints. My wife and I have seen Dr. Prentice Mill great service and always tried to help you out when you don’t understand how your medical benefit works. I like it one of my best eye doctor I had“

“I have gotten excellent eye care and service at Towne Optical. There is a great variety of frames to pick from. Thank you!!!“

“The quality of the lens, and the name brand frames that are a third of the price for the same model. I’ve wasted money in the past not taking advantage of their optical department. I even just bought a pair of their brand sunglasses but just bought a regular sunglasses without a prescription so I can wear them with my contacts, and I’m so impressed with the clarity of the lenses, with polarization and flexible metal hinges for less than $70. Can’t say enough good things about them.
Now I just ordered a pair of glasses and they have a new transitioning (to sunglasses) that are a color exclusive to Costco called Sapphire; a very vibrant color between blue/violet.
FYI- the optician is a separate company than the vision department. I just go to my regular optician and bring my script. They staff have all been very helpful and kind.“

“I just wish the staff will be a little more apologetic for my experience of having eye sore immediately after trying on new lenses. They were not happy about me going back within 24 hours to inform them that the lenses they gave me had given me eye sore that significantly affected my work. They did say that maybe it is because I am putting it on at the end of the day. I have changed lenses 5 or 6 times in other places before. This has never happened. They changed it and gave me new lenses in 3 weeks . The new pair still gave me eye sore but I ended up trying it the next day in the morning. The eye sore went away. They promised me if there is anything wrong with it they can help me get another pair. They are a responsible vendor. I am changing my old review to a 5 star.“