Heating & Air Conditioning / HVAC near South Pasadena

“Had a new A/C installed by Kron and West on Saturday. The experience was great with no stress. Started with Bob who came in prior to give me a quote and answer all my questions. He put my mind at ease with the answers he provided. Saturday came and Hunter and Austin arrived exactly on time. Did a great job, neat, respectful and pleasant. They also answered any questions I had during their install and left the house just as they found it. Thanks to the Kron & West team, greatly appreciate your making this easy for me!“

“Charlie came to do some plumbing work for us today and was incredibly pleasant, very knowledgeable and super helpful. He was one of the nicest contractors I have dealt with in a very long time. I had a very positive experience. He is an asset to Climate Design. We are also having a major HVAC project done through them and will update upon completion.“

“Fernando was great. Very friendly. Wasted no time getting to work. I highly recommend him.“

“Jackson and Eric were friendly, fast efficient, and new exaclty what they were doing. Had us fixed up in no time!“

“UPDATE: Changed my rating after finally getting in touch with someone who listened to my situation, reviewed the case and corrected my invoicing. We had never before had issues with them in the past as they had installed our EV charging station so the below incident surprised me. But customer care Jessica came through and did right by us as a customer. Thank you

Integrity Home Solutions requires either a deposit or full payment up front for the work they quote. I chose to pay the full amount in advance — and that turned out to be a mistake.

They came out to replace my tankless water heater. The original quote included running new wiring from my electric panel to the closet where the unit is located, changing the amperage, and installing a specific tankless system.
Once onsite, due to limited attic space, they did not do what was quoted. Instead, they installed a completely different tankless system that cost less and only ran about one foot of wiring inside the closet, rather than wiring from the electrical box.

Despite the significantly reduced scope of work and lower-cost system, I was still charged the full quoted amount. I asked about a partial refund (which should have been roughly $1,000 less) and was told a manager would contact me.

That never happened.
About a month later, I called again because:
No manager ever reached out
I never received my full invoice (only the plumbing invoice — the electrical invoice was never sent)

Once again, I was told a manager would contact me. Now it’s been almost another month, and there has still been no call, no refund, and no follow-up.

This feels like a very shady business model. If you use this company, do not pay the full amount up front — only pay the deposit. I will not be using Integrity Home Solutions again.“

“AJ is very professional! Great work! Very professional and knowledgeable and got it done as quickly as possible. Definitely will use them again“

“Let me start with this - I NEVER provide feedback, it is a huge waste of my time and mostly unwarranted...
That said, I recently was given the Gulf Coast A/C folks as a recommendation..., I've been thru about 4 a/c companies in my 8 years in the area. I am ecstatic, after 2 visits with Randy at Gulf Coast a/c - Don't go any further - call Gulf Coast a/c - don't ask for Randy - HE'S BUSY HELPING ME!!!!“

“Patrick did a great job getting my heat working again after something tripped the water float in my units. He was prompt, thorough, and took the time to explain to me what the problem was and what had caused it. Very happy for his job.“

“Thumbs up to Erika! She did an awesome job, very quick, efficient and thorough. Love to see women in what some would call a man’s world! Would TOTALLY Recommend this company“

“This is a very competent and fair priced AC company. I called and was taken care that day. I have been using them for over 5 years and have been given excellent service .“

“5 star service
5 star people
Great job
We thank you for resolving an issue that 4 other could not
Stephen and Cody thank you
I recommend FLORIDA A/C SERVICES HIGHLY“

“Our semi—annual service contract is a plus we would encourage. Brian always inspects, services and tops off Freon and provides what we believe is top notch quality service. We give 10 out of 10 stars or in this case a 7 star rating out of 5! Oh wait, I guess that’s not legal!!!“

“Quick service. I have used Phillips AC for ten years. James came out today and installed a Nest Thermostat and was so fast and helpful.“

“I needed an AC technician and Joe did an amazing job! He was very professional, courteous and explained everything in great detail.“

“Scott Vogan does his job very thorough. He takes his time to make sure everything is done correctly. I appreciate his thoroughness.“

“Victor M is a knowledgeable and very polite hvactech! He was patient in answering all of my questions and writing a thorough reportHighly recommend.“

“Very positive experience, the team was very friendly and helpful we are happy we went with them, the price was comparable to other quotes and the system covers our homes usage fully.“

“Very prompt and getting back with me when I emailed and William the service tech was very informative polite and extremely helpful.“

“Very pleased with Tristian, his professionalism, time to repair / insulate our ac duct. We moved away from air bros and started using three guys master for our AC. Very happy and highly recommend nick and his team.“

“Fantastic service. Greg, Angel, and Alfredo were fantastic, both in maintenance and making sure everything was ship shape. Very communicative, and easy to schedule. When there was possibly an issue, I was able to get a same day fix. Everyone I have worked with this company has been very nice and professional.“

“Michael performed the initial evaluation for my AC duct replacement, was extremely thorough & very informative. He, Tyler & Finn did the work together super efficiently, were a pleasure to work with & kept everything extremely tidy/clean as they did the work. On top of the excellent work, I have a new foster pup at the house that they were very patient & sweet with. I am a repeat customer of AirBros who installed a new AC a few years ago & I will continue to use them for any AC needs. 13/10 would recommend!“

“Brandon was great-got my problem fixed way faster than i expected. The AI appointment process was terrible.“

“Great service, really nice people to work with! I have been a customer for more than 10 years and the great service has been consistent“

“Mason was very polite and knowledgeable. He checked everything to make sure I had no problems.“

“Connor did an awesome job. Professional service. Very happy with the execution and the detail that he and Troy put into the diagnosis. Thank you team“

“We are very thankful to Mr Dany for everything. He is very knowledgeable, very kind, very professional. He came right after our call, which is valuable way above. 100 out of 100“