730 S Central Ave Ste 204, Glendale California 91204
I don’t usually write reviews, but Bright Star Lashes in Glendale truly deserves one.
I found them on Yelp after another lash salon couldn’t accommodate me. I had my lashes done at a different salon just one week earlier, but they were already falling out and needed a touch-up. It was almost 7:00 PM on a Saturday, and I knew I was walking in without an appointment.
The moment I walked into Bright Star Lashes, I was warmly greeted by Linda, the owner. Even though she and her staff were busy with other clients, she took the time to listen to my situation. She explained that everyone was occupied, but her trainee, Rose, could help me under her guidance. She reassured me that Rose would do a great job and that she would personally check in throughout the appointment.
To my surprise, Linda also offered me a $10 discount because Rose was still in training. I thought that was incredibly thoughtful and honest, especially since I had walked in without an appointment and they were already doing me a favor by staying late.
I am so grateful that Linda and Rose stayed well past their closing time to help me. Their salon closes at 8:00 PM, but they didn’t finish until after 9:00 PM. At no point did I feel rushed. Linda repeatedly checked Rose’s work, and in the end, she personally finished my lashes to make sure everything looked perfect. They truly took their time and cared about the quality of their work.
What impressed me the most wasn’t just my beautiful lashes—it was the kindness, professionalism, and genuine compassion Linda showed me. She could have easily asked me to come back another day, especially since I arrived late without an appointment, but instead she went above and beyond to help because I had an important event to attend.
The salon is spotless, beautifully organized, and smells amazing. Even the restroom was exceptionally clean. I was there for over two hours, yet I felt comfortable and welcomed the entire time.
Thank you so much, Linda and Rose, for your outstanding service and for treating me with such kindness. It’s rare to find a business that truly puts customers first. I highly recommend Bright Star Lashes to anyone looking for beautiful lashes and exceptional customer service. Thank you so much Linda for being so kind and accommodating.
I will definitely be coming back!
K. Lebron