Best Heating & Air Conditioning / HVAC In Charlotte

“We had an especially complex situation with multiple hard to detect leaks. Sean was fantastic and went on this multi-day journey with us, making sure everything not only got fixed but that we also experienced excellent customer service. He was responsive, detailed and truly cared about our family’s experience. He was even patient with my VERY interested 2 and 4 year olds and even showed them a bit about plumbing ? Thank you, Sean!“

“Thanks to Sam and Rafael we got our AC up and running after an overnight outage. They were able to diagnose and correct the problem quickly. Thanks!!“

“Justin came on April 1, 2025 to do routine maintenance. He was prompt, thorough and answered all our questions. He did everything with a smile. Very impressed.“

“I rarely leave reviews, but need to for Octavian. Put simply, if you need help with heating, cooling, ducts, etc., you gotta call him. He’s honest, hardworking, thorough, thoughtful, does what he says he’ll do, goes above and beyond, and is better in price than the big guys…but even if he were the exact same he’s the guy you need to call. Our heat went out a handful of days ago during the first cold stretch of the year, lows in the 30s at night, and we had just brought our infant daughter home from the hospital. I got Octavian’s number from a buddy who had hired him before and who also strongly recommended him, and Octavian was all over it and somehow exceeded even those expectations…moving stuff around the next day to make sure he could get our house warm. Seriously could not recommend him more.“

“My dad has their advantage account and they respond amazingly fast for everything we call for. Fantastic, friendly service everyone!“

“We had Melvin Brown come out to check our air conditioner that had a big boom yesterday. We have their service plan which worked out well as we need a new compressor an accumulator. It would cost us a fortune if we didn’t have their plan. They came out the next day on a Sunday. Melvin was absolutely wonderful and very informative. I will be requesting him anytime we need them for anything else.“

“Adam arrived on time and was very polite and professional. Did not take him long to determine our issue and repaired it as well.“

“He was very friendly and very polite and he he explained everything to me and I was very pleased with him“

“Have always had a good experience with Horne from initial purchase of our HVAC system to the technicians that service and maintain the units. Joseph Munoz was out today for service and he was great. Arrived on specified time, was courteous, efficient and personable. I would highly recommend Horne should any HVAC needs.“

“We have been customers of Bradham Brothers for at least 15 years. Their service is without equal! Everyone in their office, the technicians who visit our home, Daniel who recently worked up the quote on one system when it had to be replaced—they are all extremely good at what they do and do it all with courtesy and promptness. David their technician was just here checking our ac system and he explained everything thoroughly. (I also appreciate that when the technician is coming into our home he puts on shoe covers, which David did).
A fabulous company!!“

“I have used Caribbean System and Services multiple times for both my Residential and Commercial properties. This company is Great!! Always .responsive, dependable, and excellent prices. Over the years, I've met and used many HVAC companies for my heating and air needs, but have found Caribbean to be the best! I highly recommend their services!!!!!“

“Vinton at Queen City Plumbing was incredible. Fast, professional, and solved and repaired all plumbing needs. Would highly recommend and will use again. Thanks“

“We just had our upstairs unit replaced by Integrity. My wife and I were both very impressed by how well the work was done, the time it took to complete the job and how nice the technicians were. We would definitely use them again for our downstairs unit when it becomes necessary.“

“Kris at K1 was super helpful and efficient. The pricing was fair and the work was completed quickly. I grabbed two cards when he left so we remember to use them again in the future. Would highly recommend K1 to anyone.“

“Our AC unit that we purchased from AirCare just a few years ago stopped working at the end of March. A tech came out 4/1/25 and had to order a motherboard. They were scheduled to come back April 7 to complete the repair and didn’t show or call during the timeframe given. When my husband who had been home waiting called they said they didn’t come because it was raining. They rescheduled for the next day, and once the motherboard was installed it apparently now says we need a new compressor and condenser. So now we’re waiting on these parts to arrive. I called today (4/10/25) because after the no show I have little faith in the communication from them but they are still waiting for parts to arrive. The person I spoke with was friendly and assured me they will call when it is all ready. Rated 3 stars for now, hoping this gets resolved and we have no more problems with the unit or the service. We spent a lot of money on this York unit a few years ago for it to have this level of problems. Thankful it is still under warranty and the weather cooled a bit. Will update when the work is done.
Update: Replaced the compressor and condenser and then needed yet another part, but work was completed April 30th/May 1. They did try to get us a whole new unit but the maker, I guess York, declined because they would rather replace every part in the unit. I don't think it was the fault of Air Care but communication on what was happening could have been better. Right before Easter on Good Friday when we were having a heat wave and waiting on parts they did bring us a couple portable units so we could be comfortable and I was so very appreciative of that. Our unit is still working and cooling so hopefully that will last! Overall I think Air Care is a good company and I was so much happier when they brought the portable air units so I upgraded the rating to 4 star. Unfortunately now we're having to look for a new upstairs unit and making price comparisons, I would go with Air Care again if the prices are competitive but not sure I would get a York.“

“I had a leak in my hot water heater and Michael and sons was close to where I live at so I called them they sent Joseph out and he did very good job he did run into some problems but had no problem tackling them it just took a little bit of time everything working very well“

“Steve did an excellent job cleaning my dryer vent. He was professional, thorough, and very friendly. Highly recommend his service“

“Dave and his team are absolutely incredible! They’ve installed several new units for both me and my clients, and have also handled servicing for some of the rentals I manage. Dave is always super friendly, and communicating with him has been a consistently pleasant experience. His crew is punctual, professional, and thorough, ensuring everything is fixed perfectly every time. If you’re looking for an honest, experienced, and highly skilled HVAC company, Dave is the guy! Highly recommended!“

“Highly recommend ! Alonte was super friendly and knowledgeable. Best HVAC company in my thirty years of home ownership.“

“My experience was nothing short of the BEST!!!! JOHN IS VERY KNOWLEDGEABLE and GOT THE JOB DONE FAST!! THANK YOU AGAIN JOHN!!“

“Very professional, took care in the installation of our new HVAC system, cleaned up when they left, very happy with the service!“

“I’ve had multiple HVAC companies come to my house via Home Warranty companies and they were ALL terrible! Exact Temp is responsible, honest and consultative in their approach. They’ve fixed all the “repairs” made by those other companies!“

“Excellent service. Shawn did a great job of repairing my air handler. I strongly recommend this company for anyone interested in service on a geothermal unit.“

“My service with Logan was top notch. He was informative and thorough while performing a diagnostic of my air conditioning unit. He took the extra time to look at all options of improving my underperforming unit and explaining the details so I was in the know. I signed up for regular maintenance with him going forward. thanks again for your professional service Logan.“

“Mike and Anthony were very pleasant and friendly. They both did a great job in no time flat. Happy with their work.“