Travis Crawford Heating Cooling and Plumbing is a customer-focused company serving the Charlotte area. They provide HVAC and plumbing services and aim to deliver the best service possible. Customers praise the company's technicians for their professionalism, knowledge, and clear explanations. The technicians are friendly and communicate issues and solutions effectively. Customers also appreciate receiving text updates about their appointments, including technician details.
The company is known for its affordability and quick, effective service. They complete jobs efficiently, leaving customers satisfied. Reviews highlight the incredible service, with technicians solving problems customers didn't even know they had, installing tankless water heaters, and quickly identifying issues like balancing temperature across rooms. The staff, including the owner, has maintained a high level of customer care over many years, with polite and friendly interactions at every visit. Overall, Travis Crawford Heating Cooling and Plumbing is highly recommended for its quality service and dedicated team.
I would highly this company. This was the first time using this company. Everything went well from the start. Justin is great. He informed me about everything that needed to be done. I really appreciate the way he handled business. Great job and I will recommend them if they need the work.
Our air conditioner broke Thursday of Labor Day weekend. We called Travis Crawford and they had somebody here the following morning by 8 o’clock. Cody, the technician arrived on time. .. He was very pleasant and informative as to what was wrong. Unfortunately, we could not get the parts until Wednesday because of the holiday. . He was very thoughtful and went back to the shop to get us a portable Air conditioner. I feel the customer service was above and beyond of any I have had In Quite sometime..He Also informed us of a service plan that they offer. It covers the air conditioning,, Heating, Plumbing. They come out twice a year to check everything out to make sure… read full review
So glad I went with y'all. You more than lived up to your advertising on WBT. Justin was great...on time, explained everything clearly, and was very thorough with the repair. If I have any issues in the future, he will certainly be the technician that I request. Thank you for a company that values its customers.
7706 Pence Rd, Charlotte, NC 28215
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