Water Heater Installation/Repair near Watertown picked by BestProsInTown
“We hired Akian to perform a deep cleaning of our AC ducts, and the experience was excellent. Andreas and TJ arrived on time and were friendly, communicative, and professional throughout the process. They showed me before-and-after photos of their work, and the ducts look nearly brand new. I would highly recommend Andreas, TJ, and the entire Akian team for any HVAC needs.”
“Update: I received a phone call from a VP named Peter at HL Bowman who is vowing that the team will do better and offering to refund the service visit fee. It was an appreciated call to receive to address my concerns as a customer and hopefully help their business be better. I’m updating the original rating from 2 stars to 4 stars.
Original: My wife and I scheduled a $70 service visit where we felt the plumber that was sent out was not as professional as he could be and offered very little cost-effective help. We have a leaking frost-free sillcock / outdoor spigot that appears to have a rebuild kit readily available to attempt repair….items that were brought up when we scheduled the visit. The plumber proposed a different more complex solution and insisted if we did as proposed with the rebuild kit that we would call him in a month because it would be leaking again. Long story short the only option in his mind was to cut open wall and replace the whole assembly to the tune of ~$1,000. We have since found licensed plumbers who would replace the whole assembly at about half the cost and one who will rebuild the sillcock using the kit for an absolutely reasonable price. I would be wary using this company for your plumbing work—a recent other review mentions that HL Bowman is in charge…maybe things have gotten worse.”
“Lois did a great job servicing our two heat pumps and getting them ready for the summer heat. The pumps needed extensive cleaning and he was very thorough. The work was part of a maintenance plan that we have with Atlantic.”
