About Big Blue Plumbing & Heating
Big Blue Plumbing & Heating is a reputable company known for its professional and pleasant staff. From the owner to the technicians, everyone is patient, hard-working, and considerate. The company is responsive and takes the time to ensure problems are solved quickly. With a long history of excellent service, Big Blue has built a reputation for going above and beyond to meet clients' needs. Technicians are on time, clear in their explanations, and take extra measures to prevent future issues, such as replacing hot water tanks and fixing showers. Clients appreciate the helpful staff on the phone and their responsiveness. The company's prices are reasonable, making Big Blue Plumbing & Heating a dependable choice for plumbing and heating needs, including pipe and fixture repairs. Many customers have praised the friendly service and quality work, noting the effective communication throughout the process.
Had a water heater go on the fritz and Big Blue were quick to help. Stacey, who ran point on the phone, was so communicative and helpful in coordinating the replacement of the water heater. Price and promptness were all very welcome. Thank you!
I’ll try to make this one short because if I wrote every reason that I think Big Blue is the best, this review would be way too long to read.
Tale of woe: I had a major leak coming down the 100-year-old cast iron stack pipe in my house. A few days before, I’d called a plumber who came over and told me he’d be back after the weekend to figure out the problem. He never showed up, so I Googled plumbers and came upon Big Blue. After reading all of their 5 Star reviews, I called Big Blue and the receptionist (Stacey) sent Randy that afternoon. He did some detective work and correctly diagnosed a cracked main waste stack. Randy and Julio opened the wall to examine...read full review
I've used Big Blue a few times over the past 15 years. Just had them come around to fix a pipe in the basement. Always done right, clean, and courteous. Prices are reasonable and clearly explained. I wouldn't use anyone else!