Urgent Care near Signal Hill

“My wife and I went to Willow Urgent Care for a couple of years when we had Anthem Blue Cross, at least up until the end of 2011 when my employer dropped my insurance in favor of Kaiser. At the time, we were members of the Memorial Healthcare IPA the group that ran WUC, so that made it convenient because we live nearby. When I had back problems I went to Willow Urgent Care's affiliate, Willow Wellness Center. Located just north, down Temple and within walking distance, it has also closed down for good (WWC had some great physical therapists--very motivational). We went to Willow Urgent Care for flu shots, an injury to the head, my wife's injury from a fall, and basal cell carcinoma (skin cancer) surgery (it's true, and the doctor dug it all out--ow). In the back of the building they had a sort of separate facility for surgeries and whatnot--very convenient. We mostly had no problems at WUC, except my wife had some because the physician-type person failed to understand that her more severe injury was in her leg, not her arm (long story mercifully short). The waiting room was rendered more bearable because of the DVD player that played G-rated movies and documentaries. Oh well, goodbye Willow Urgent Care. I hope a new tenant arrives pronto (wouldn't it suck if it turned out to be United HealthCare, the parent of the company that bought out Memorial Healthcare IPA?). We're screwed no matter what anyway.“

“I used the online appointment scheduling and the wait times at this urgent care. I was seen within a few minutes of checking in. The staff here were friendly and the doctor was nice! She answered my questions and followed up after I had an X-Ray to give me the results! Definitely recommend using the online appointment scheduling and wait times!“

“This 5 star review is regarding the experience I had with Stephanie, a Patient Navigator in the Memorialcare Fountain Valley (Corporate?) Office. I had gone to urgent care and needed important follow-up, and I had the pleasure of having Stephanie answer my phone call and acting as the liason between the PA, MA, and myself. She stood out as different to me because she truly listened to my concerns, was patient and effective. She is one of the employees here that actually cares about the patients (a lot of people do, a lot of people don't) and is an asset to your company. I really appreciated her help and just wanted to give credit where it is due. Thank you Stephanie!“

“Dr patel was very kind and made my son a comfortable as possible .
Brought it in my son 1 hour before closing on a Sunday. We were in and out in 20 minutes. The rest of the staff was super friendly and did not make the visit feel rushed“

“Dr. Bailey was great very thorough and very nice. I did not wait but five minutes. Very happy this time.“

“First time going had a physical and a random drug test. Staff was very friendly and energetic the process was easy and fast thank you“

“I made a same-day appointment and was seen almost immediately when I showed up. I was taken care of in 15 minutes. I was prescribed what I needed and my illness went away a couple days later. Very clean, very professional, great care. I highly recommend this facility.“

“Convenient and efficient. Pretty quick to get in and talk to the medical staff. My problem got solved and they even followed up by phone a couple of days later. Highly recommend“

“The front staff was nice and helpful and the PA saw me in a timely manner. I appreciated that I was able to ask questions and not feel rushed when it was my turn to be cared for. Thank you for the positive experience.“

“I saw Dr. Tran because I had a very irritating rash after surgery from two weeks ago. I was pretty anxious but her energy, friendliness, and obvious expertise relieved me greatly. We arrived around 9 a.m. on Saturday and were home by 10 a.m. Such a great experience. Everyone was very nice. Checking in was easy. My son and daughter-in-law had been there before for various things, and spoke highly of them. I recommend them wholeheartedly.“

“We come here often for numerous things and I've always had a great experience. We never wait long, doctors and front desk people are always nice and listen to all your concerns. I definitely recommend this urgent care.“

“Laura Mcewen is a class act, very professional and caring. An absolutely joyful medical professional.“

“I have received unsurpassed care at this urgent care and PCP office. Doctors here truly care about their patients and go above and beyond to ensure they feel taken care of. I temporarily switched to UCI Health System thinking a teaching hospital would be better equipped to deal with some complicated health challenges, but UCI they left me with zero faith in the healthcare system. The doctors at this MemorialCare location are much more knowledgable in comparison and helped me big time before I was set to leave the country. Many thanks to Dr. Andrade, Nurse Monica G, Stephanie Pech, Dr. Thompson, and especially Dr. Nguyen for making navigating the health care process so much easier than anywhere I've ever been. I was previously having some scheduling issues with MemorialCare, but they have a new app that is extremely helpful to allow you to book with providers any time. MemorialCare has done a fantastic job adapting to the needs of patients who work and making healthcare more accessible. I'm so grateful for the support of MemorialCare!“

“"I called Xpress Urgent Care last week after enduring two days of excruciating neck pain, likely from surfing or one of my photo shoots. The pain was so severe I could barely move, let alone work. From the moment I walked in, the staff took incredible care of me, and I was seen almost immediately. Dr. Hoa quickly assessed my situation, knew exactly how to treat it, and within an hour of treatment, I felt significantly better. It's been a few days now, and I'm still feeling fantastic -- I even just got back from the gym! To top it off, the staff followed up to check on my recovery. I can't recommend Xpress Urgent Care enough. I'll definitely be telling all my friends!"“

“Type of care- injury at work Care quality- excellent. They same to care. They do better than Gardena clinic. Thank you to the staff. Most especially to Hailey. They have to work on reminding your appt. Highly recommended. Thank you!“

“Always empty and doctor is a good dude. He sees you virtually but helps just the same“

“we had no waiting and received wonderful care. The doctor was very concerned with my husband's condition and spent a good deal of time explaining how to avoid it in the future. He even called my cell on the weekend to see how he was doing and send in another prescription. I was amazed and very grateful for his care.“

“I had to feel out the forms twice because I noticed they had the wrong job location on the first one's so it took a while before I got to take my test. By the time I took my test I felt rushed because they were almost ready to close but other than that it was ok.“

“DR. Kahen is one of the best, he understands what your going through and helps you with whatever issue you have going on“

“I had to do a dot physical for work and my employer had me go to A and C urgent care in Cerritos. This was the first time I have been here everyone in the office is so nice and helpful and Jennifer the nurse P.A. is so nice and friendly. I had some trouble with the system being down to submit the forms but they kept trying all day and Jennifer called me to let me know the forms went through and had me finish the forms. Thank you A and C for the help and being very friendly. I would highly recommend this place.“

“Everyone from the front desk, the nurse and physician were polite, cordial and respectful. I will ALWAYS return there for future appointments when needed.“

“I don't understand the low ratings. But I can tell you THIS PLACE AND THESE PEOPLE ARE THE BEST. Once your Insurance is verified, you are good to go. I was seen within 10 minutes, I was speaking with the Dr. Who's BEAUTIFUL, within another 10 minutes. I was being treated within 5 minutes of our conversation. And because my treatment took close to an hour, I got a chance to see how, personable, friendly, and the work that goes behind an Urgent Care. I would definitely recommend it and if ever I am in need again. I wouldn't think twice about where I will go.“

“I've had to visited this urgent care several times in the past 5-6 years, for various ailments, and have always had a very positive experience with the staff. Everyone is friendly and welcoming, almost all if not all, remember to introduce themselves, greet you by name, and are kind and considerate. When I left yesterday, as I passed the open office where the nurses and other staff sit, they all stopped to say goodbye. Who does that now a days? And, I love that there is a pharmacy on site, so I don't have to go far to pick up my prescription or if there is ever a problem with it (there hasn't been), it's easy for them to communicate with the MD/NP.“

“They honor your appointment time, even on my first visit, wait time was fair, and staff is friendly. No complaints.“

“Friendly staff and not so bad wait time. The last time I went. For an xray of my lungs. And for a headache cocktail the last before that.“

“I've been going here for a long time I love the doctor is receptionist behind the window now that's another whole thing they keep messing up on my medicine when they order it I love that doctor he sits and talks to you he explains things to you he's top-notch doctor highly recommend“