The staff was friendly and courteous, and overall I had a positive experience with everyone I interacted with. My main concern was the wait time and the order in which patients were called.
There was a woman already waiting when I arrived, and another gentleman was checking in at the counter. The gentleman was called back before her, and then I was also called before her, even though she had clearly been waiting longer than both of us. When my name was called, I actually mentioned that she had been there before me. I was told, “Oh, I didn’t see her.”
I understand that urgent care patients may sometimes be seen based on the nature or urgency of their medical needs… read full review
About AME Urgent Care
Urgent Care - AME Medical Group has been providing healthcare and beauty services to the community for over 17 years, with a focus on quality and accessibility. As an urgent care center, they offer many of the same services as a primary care office, but with extended hours and affordable pricing. Their team of licensed and trained doctors are available to assist when a patient's primary care doctor is not, using physical exams, previously authorized tests, and each patient's medical history to provide evaluations and treatment. They accept most major medical insurances, including Medi-Care and Medi-Cal.
Patients have praised the staff and doctors at AME Medical Group, specifically mentioning Drs. Tony and Kenya for their help and fast referrals. The staff, including Krystal, Melanie, and Selena, are noted for their friendliness and helpfulness. One patient appreciated the doctor taking the time to explain their issue in both English and Spanish, as well as providing additional care information. Another patient had a positive experience with the walk-in service, expecting a long wait but only waiting an hour and a half, and being in and out of the clinic in two hours.
The clinic is conveniently located and has a clean, welcoming interior that surprises visitors based on its exterior. Patients noted that wait times are generally short and that the staff works efficiently to see patients quickly. The medical team listens carefully, shows friendliness, and provides clear advice. They also handle administrative tasks promptly, such as faxing visit notes to primary care providers. Despite limited parking on a busy street, patients find the bathrooms clean and the environment comfortable. Many visitors report that their children received attentive care, and the staff works fast to attend to multiple patients efficiently. Overall, Urgent Care - AME Medical Group is recognized for its community-focused approach, quality care, and helpful staff.
Reviews
Accidentally injured a cut on my elbow. Went in to get it taken care of. Schedule was easy. The nurse was very attentive and Dr. addressing my wound very professional. I felt well care for. I highly recommend this provider. Thanks.
This is a great facility with professional, respectful and warm staff members. I’ve been bringing my kids here for Urgent care for years and I’ve not had any issue this far. They always take care of my beibitos (now, more like beibotes) lol
Photos

Hours
Good to know
- parking: lot, private
- accepts credit cards
- free wi-fi
- accepts insurance
- gender-neutral restrooms
- open to all
- by appointment only
Location
11938 Paramount Boulevard, Downey, CA 90242
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