They are fantastic. After returning from a week-long out of town trip, we discovered a leak from our furnace in the attic which had damaged the ceiling in our guest bathroom. We called their emergency number on a Sunday and had a return call within an hour and a visit shortly after that. It was determined that a part was needed that had to be ordered. That took three days, during which we were without heat, but it was fixed today by Gerald, one of the most competent and nicest HVAC technicians we have ever encountered. The heat is back on and we are overjoyed!
About Nuckols Plumbing, Heating & Cooling
Nuckols Plumbing, Heating & Cooling is a reputable company with over 30 years of experience and a family legacy. They prioritize quality service and building trust with customers. The team of plumbers is knowledgeable, professional, and courteous, with a commitment to honesty and transparency. The company responds quickly to emergency situations, provides clear diagnoses and replacements, and offers valuable tips for maintenance. With a focus on customer service and reasonable rates, they strive to make customers their first choice for all future plumbing needs.
Customers appreciate the technicians' positive attitude, clear communication, and professionalism throughout the service process. Nuckols Plumbing, Heating & Cooling aims to provide a seamless and satisfactory experience, leaving customers feeling like part of the team and a cooler, more comfortable customer. The company is known for its expertise in installing tankless water heaters and handling various plumbing and HVAC issues, from furnace leaks to air conditioning problems.
Reviews
I've used Nuckols Plumbing on three separate plumbing repairs. Each service was performed at a reasonable cost, was completed efficiently and with great attention to customer satisfaction. Everyone involved from setting the appointment to wrapping up the work has been courteous, knowledgeable and accommodating. Recently, Matthew completed a large plumbing project in my home. He was thorough, pleasant and communicated every step of the way. I highly recommend Nuckols Plumbing.
I've used Nuckols Plumbing twice now. The first time they replaced our water heater. Prompt, polite, friendly . . . really the kind of experience you want. They pointed out some issues that were above and beyond and were very knowledgeable. Price was reasonable.
They did such a great job, I was happy to see they also did AC work when our AC died yesterday.
I called them at 7:30AM. They were friendly even at that hour. The technicians were here by 9:00AM (exactly on time). I had working AC by 10AM. This was August so the speed was very appreciated.
Again, the technicians were excellent. They explained what was going on, gave me extra information, made sure I understood, etc.. I highly recommend them.
Photos
Hours
Monday 7:30AM - 4:30PM
Tuesday 7:30AM - 4:30PM
Wednesday 7:30AM - 4:30PM
Thursday 7:30AM - 4:30PM
Friday 7:30AM - 4:30PM
Saturday Closed
Sunday Closed
Good to know
- on-site services
- no online estimates
- accepts credit cards
Location
2245 Dabney Road, Richmond, VA 23230
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