I had a new electric water heat installed today (Monday, 6/15/20) by Jeff who did an excellent, professional job. On Friday, June 12, Tony Hutchinson did the necessary water restoration, and he came back today to make certain that all was well and the floor was ready for the installation process. On Thursday, June 13, Ted came to determine what the problem was and how it could be taken care of. His inspection was very thorough, and the solution was to install a new hot water heater. When Ted came, he was wearing a mask and presented his business card. I feel all technicians need to do this. I especially liked that they brought their own cleanup materials and upon completion they took all trash with them instead of stuffing all in my outside trash toter. All three were professional, thorough, and courteous. Good job, Roto Rooter of Richmond, VA!!
About Roto-Rooter Plumbing & Drain Services
Roto-Rooter Plumbing & Drain Services is a reliable provider of plumbing solutions in Richmond. Their team of professional technicians offers expertise in various plumbing issues, including drain cleaning, toilet repair, and faucet repair. With a 24-hour emergency service, they ensure prompt solutions to leaking pipes, sewer lines, and other plumbing problems. Customers frequently praise their technicians for their knowledge, professionalism, and commitment to excellent service. The company has earned a reputation for its courteous and friendly team, who go above and beyond to address customers' needs. Recent reviews highlight the exceptional customer service and expertise of technicians like Donovan and Jared, who have been praised for their prompt, knowledgeable, and respectful approach.
Reviews
Excellent service from Roto-Rooter! Donovan, Michael, and Jaret provided exceptional white-glove service from start to finish. All three were knowledgeable, professional, efficient, and extremely thorough. They explained everything clearly and resolved the issue incredibly quickly. What impressed me even more was the special care they took to avoid disturbing my garden while completing the work. Their attention to detail, respect for my property, professionalism, and commitment to customer satisfaction truly exceeded my expectations. I highly recommend Roto-Rooter and Donovan, Michael, and Jaret for their outstanding service!
Thank you Roto Rooter for your high quality customer service. Your worker, Jarrett, delivered efficient analysis of our drainage problem. He solved our issue with courtesy.in a timely manner.
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- on-site services
- accepts credit cards
- verified license
Location
2921 Cardwell Road, Richmond, VA 23234
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