132 Caddell Ln, New Braunfels
Sun Open 24 hours
4.8
★★★★★
187 reviews
“After an incredibly frustrating experience with another AC company, I called Thayer AC on a Sunday hoping someone could help quickly. I was honestly stressed, exhausted, and worried about being stuck without AC in this Texas heat.
From the first phone call, Thayer AC’s customer service was exceptional. They were responsive, professional, and made me feel like my situation actually mattered.
Trevor came out and was absolutely fantastic. He was friendly, knowledgeable, honest, and took the time to explain everything clearly without making me feel pressured. He diagnosed and fixed the issue quickly, and the service charge was very fair at only $50.
What impressed me most was the level of care and professionalism from start to finish. Because of how great this experience was, I signed up for their annual service plan on the spot.
It’s rare these days to find a company that combines fast response, fair pricing, and truly outstanding customer service. Thayer AC earned my trust and my future business. Highly recommend!”