About Classic Services Air Conditioning & Heating
Classic Services Air Conditioning & Heating is a locally owned business that has been serving the New Braunfels community since 2005. They are a fully licensed and staffed company specializing in air conditioning and heating services. Customers praise their professionalism, attention to detail, and responsiveness. The company is committed to providing personalized service and clear communication, ensuring customer satisfaction. Their knowledgeable technicians are thorough and explain every detail. They do not try to upsell or overcharge, and they take great pride in their work. Classic Services is known for its ability to handle all project sizes, from AC repair to new unit installations, while maintaining affordability. Customers have shared positive experiences, highlighting the company's excellent follow-up, courteous service staff, and commitment to standing behind their work. Technician Theresa Lawless was praised for her thorough, patient, and kind approach. Customers on the maintenance program have been pleased with the peak performance and efficiency of their systems, thanks to the knowledgeable and respectful service technicians.
So we had a complete HVAC replacement done by classic services and while the sales person was helpful, friendly and the install went smoothly since then we have had the outside unit quit working and stop cooling home three times in four months. While classic has repaired the unit each time it is beyond frustrating having to call them every month to come out and get it up and running.
There has been no long term solution provided at this point and it seems we will keep having to hope everyday that we will continue to have cool air circulating throughout our home.
Really disappointed after spending such a large sum on a necessity in south Texas.
Update.
The...read full review
I signed up for yearly maintence agreement this year. They were running a special that covered 2 years for the price of 1 year. I had my spring/ summer checkup this week. The tech that came out was friendly & knowedgeable. The Ladies in the office are Great as well. I would Highy Reccomend this company for your AC & Heating needs!!!
It took a little while to get my part in but I know getting parts in these days can be a big challenge. Classic went out of their way to drive out of town to Austin and get the part so I would not have to wait any longer. That's Service!! Thanks guys