Best Heating & Air Conditioning / HVAC In Rochester

“Had my Cumins generator installed last July. Best company ever! Installed start to finish in one day. I have friends who have had generators installed, but it was done piecemeal with several different people involved, requiring several visits. This company has a team that comes in and they all have a mission. From Tom to the installers, they were all professional and great to work with. Customer service is also top notch for any questions. Highly recommend!!!“

“Airquip is the best ! Every aspect of our contact with them was excellent. The person who explained our options for replacing our entire heat pump was Michael. He explained all of our options and prices and even took the time to show us that some units would have rebates sand not others. The. Workers who installed the unit were Joe, Pete, and Amin and they worked tirelessly in 93 degree heat for 12 hours !!! We have used Airquip for service for 25 years and are very pleased with their expertise and reliability !!!“

“Great company with knowledgeable, courteous people. They were punctual, efficient, Into great care with their work. I would recommend to anyone!“

“He was very polite. He had to go to the store and he had to have someone open the store. I had to pay them to open the stiore. I didn’t Luke that we had no heat Friday and Saturday.“

“Patrick diagnosed the issues we have and took the time to explain what needed to be done.Very satisfied“

“Dave came out to do an energy audit on our home he was very kind and explained what he was going to do and what needed the most work. the process was easy and he was on time and very knowledgeable.“

“Isaac was here today for an annual furnace maintenance. The two techs, Michael and Thomas, were very knowledgeable, thorough and professional. They did a great job! Represented Isaac very well!“

“American PHC offers a competitive price and outstanding service. Nic and Mike were very respectful and professional. I was kept informed throughout the progress and highly recommended their team.“

“excellent service as always. professional, knowledgeable and courteous. Cody was awesome“

“Installed new hot water heater within 3 hours of our call on the Saturday of Labor Day weekend.“

“Always a pleasure to work with Paris. Very knowledgeable, almost always arrives either early or on time. We would not use anyone else! Great customer service!“

“Zana is a great guy. I trust him to always do a great job. Takes photos of furnace and A/C when working on them to share what he sees.“

“Our 32 y/o Rheem air conditioner finally quit working. We arranged to meet with 4 companies to get bids to replace it. One of them was Hawn Heating & Air. Their Representative, Frank Vitello, arrived promptly for his appointment. He introduced himself...was very respectful, shook our hands and we sat down to discuss our issues. He then went to look at the furnace in the basement (a brand new Amana furnace, installed 2 years ago from a competitor), then went out to look at the old Rheem air unit. He was knowledgable, professional and very detailed. We are customers, that do a lot of research ahead of time and consider ourselves well informed.....and we knew that what Frank was telling us was factual....unlike the other reps, who walked in, threw a piece of paper at us with prices (not even bothering to look at the house/stats). We selected Hawn Heating, even though (1) other bid for the job was lower. We received an official quote quickly, wrote out the 50% deposit for Frank to pick up and got on the install schedule. The installers were able to come sooner than they originally told us. Doug & Hayden arrived exactly on time at 8:00 am. They were polite & professional. They walked the house to get the lay of the land and began the work. By 12:30 pm...the new air was on, Doug walked us through what work had been completed. Asked us if we had any questions...we signed our paperwork, handed over the final check payment and off they went at 1:00 pm. The 5 hour install process was faster that we had expected. It was easy, stress-free and very much welcome. We highly recommend Hawn Heating and have told all our family, friends and work clients.“

“Ryan and Brad installed a new upgraded and expanded panel box and connection to the RG&E power to the house. These guys were knowledgeable, friendly, and cleaned up afterwards. And tested every outlet in the house! The best part was finally having a panel box clearly marked with rooms, outlets, utilities, ev charger, etc. No more guessing. Thanks, guys!“

“Russ and Richard were very considerate of our home. Their work was timely and very thorough.“

“Prompt, courteous, responsive service by knowledgeable staff offering skillful installation, maintenance and repairs.“

“Juan was professional, he explained what was done and provided me with an overview of the health of my furnace. He also gave me suggestions for other preventative services that I can have done that will help keep my furnace operating well.“

“Matt and Leone Plumbing saved the day! I discovered the hot water heater at my elderly mothers’s house was leaking and was in a total panic as I had to leave for my house in NJ. Matt came out to the house early the next morning and replaced the hot water heater that morning. He was so kind to also lock up the door in the basement when he left. I can’t thank you enough !“

“Hector and Marcus were on time and hardworking. They made sure everything was cleaned and complete before leaving. My heating and cooling ducts and dryer vent were cleaned. The Carberra gel treatment was so pleasant. I have noticed a quieter running furnace and no dust in the sunlight. My house is 100 years old and I am the second owner. We found an adorable spoon which has had a home in the ducts for many years.“

“I had an AMAZING turnaround on my experience with Ryan’s staff in rochester ny ! I had work done from a prior service and the end result messed up my toilet. I called Ryan’s plumbing and heating and was assigned Nick. Nick was patient, kind, informative, efficient and understanding. I called and spoke with Melissa to tell her about the positive experience and Melissa was so kind! I loved her energy! Please give them both a gift card or something for being a part of the reason this company is standing. Positive attitudes from staff goes a long way and they have it NATURALLY!“

“my central was blowing warm air- I called them up and they were able to see me that day and fixed the issue!“

“We had a great experience with Mike R from upstate air. He was knowledgeable, thorough, and went above and beyond to help us come to the best solution for our hvac system. We will definitely be using them again in the future for any heating and cooling needs.“

“Awesome service, and professionalism. Had a humidifier installed by Brendan, and he was quick and tidy with his work and showed me how to use it properly. Would recommend Turnbull to all!“

“The Heuther team is the best around that I have dealt with. Always nice and accommodating. They were out last week to help with airflow issues that we had been having.
I truly appreciate the time and expertise they give and they don't make you feel foolish....when I probably was/am.
They have all of our business and anyone else's that would ask me.“

“Walt was one of a kind. We decided to ditch the air conditioner’s and get central air. We shopped around and in the end, we decided Walt was the right person for the job. He’s very knowledgeable and has a good spirit. Hands down the best prices in town. By the time Walt left our home, air was already circulating in our house. We look forward to hiring Walt for any issues we have.Services: Installation“