Heating & Air Conditioning / HVAC near West Henrietta

“We’ve been in our home since 2019. Michael at BP continues to be our only call for our furnace, a/c and hot water tank. Honesty, integrity & good work are qualities Michael has.
Michael is extremely helpful. Sunday, January 25 we awoke to no heat. My call to Michael included that our thermostat had been acting up a few days prior. With heavy snow present, Michael spent over an hour with me on the phone, literally diagnosing while I did exactly what he explained after he asked if I were comfortable removing the two furnace panels. After using my multimeter, copper wire, sharing with Michael what the furnace is doing & not doing (clicks, whats running, not running, etc) it was determined my 5 yr old nest thermostat was the culprit. I then drove to Depot, bought, drove back & installed a new thermostat. It resolved the no-heat issue. Huge thanks to Michael to spend Sunday morning with me over the phone, diagnosing and giving me a better understanding of how it all works.“

“We recently bought our first home—our forever home—and ran into unexpected issues with the furnace. It was brand new, but had been installed incorrectly by the company who flipped the house. Thankfully, we found Mike from Upstate Air Heating & Cooling!

Mike was incredibly professional, kind, and helpful. He quickly figured out what was wrong and got everything re-installed the right way so the furnace now runs perfectly. He really took the time to understand our situation and walked us through the best solution to get things fixed fast. He also walked us through our entire HAVAC system so we are now familiar with how it works, how it should sound and how to maintain it.

We’re so grateful for his help and highly recommend Upstate Air to anyone needing HVAC work. Mike truly went above and beyond!“

“Friendly Folks, professional team on site. bring in my reefer trailer for a quick repair. Kevin is a great gentleman to work with, he even offered me fresh coffee while waiting on the service.“

“We are so thankful for Cole and the Boccacino team's help after our central air froze and (obviously) stopped working. With three animals in a hot house, they squeezed us into the schedule and were incredibly helpful, friendly, and fair. Thank you for encouraging us to see what's going on instead of just replacing our coil, and for coming late in the day!“

“Huffman is now the only HVAC contractor I will have to my house. I love that the owner is the same person who shows up to do the work and answers the phone. Because he’s not spending tons of money on local radio spots and commercials and doesn’t have a huge fleet and crew like some other local HVAC companies, Huffman’s prices are very reasonable and fair.I love supporting local, family businesses when I can, but when the service and price are this great, it’s an even better experience. That’s why my family and neighbors are also using Huffman!“

“My furnace wasn't working and I called them in the morning and it was fixed that day! The communication was great. Don't hesitate and give them a call. Definitely would use them again!“

“I've used Milner twice now. They replaced my water heater and did some work on my furnace when it malfunctioned. Both times they've been amazing - very friendly, great prices, great work. Would highly recommend them to anyone looking for HVAC work.“

“⭐️⭐️⭐️⭐️⭐️
Mendon Heating & Cooling is my trusted HVAC contractor — and for good reason. This family-owned and operated company has been quick, reliable, and professional every single time I’ve needed them.

They’ve installed and maintained my systems to absolute perfection, time and time again. No shortcuts, no surprises — just honest work, fair pricing, and real expertise.

If you want a team that shows up when they say they will, does the job right, and truly cares about their customers, Mendon Heating & Cooling is the one to call. ??❄️“

“Hallmark Heating & Air Conditioning provided prompt and courteous service.Neil came the next day to address my concerns. It turned out, the furnace only needed cleaning, not to mention the service fee was less than expected.Thanks again Neil, much appreciated. Ed“

“Don't call anyone else! This company is the best! Fast, fair pricing and an all around great experience from the office staff to the tech. that came out to the house! Highly recommend!“

“Awesome service, and professionalism. Had a humidifier installed by Brendan, and he was quick and tidy with his work and showed me how to use it properly. Would recommend Turnbull to all!“

“Jay did everything quick and has helped give us information on the things he installed will be contacting for more in the future?“

“We just had our entire house’s ductwork cleaned and we couldn’t be happier. They came quickly, did the job on time and were very professional. We are very glad we chose them.“

“Anderson Water-Power-Air have awesome at taking care of our water treatment system. They return our calls promptly and communicate when the technician will be arriving. Nate, our technician did a great job fixing our problem. We our so thankful to now the is interested in providing quality service!“

“Juan was professional, he explained what was done and provided me with an overview of the health of my furnace. He also gave me suggestions for other preventative services that I can have done that will help keep my furnace operating well.“

“We had Ryan Plumbing & heating visit our house today for a routine ac and furnace cleaning. Damon was our tech. He was friendly, answered questions, and delivered great service. Highly recommend for anyone looking for furnace/AC repair and routine service.“

“Zana is a great guy. I trust him to always do a great job. Takes photos of furnace and A/C when working on them to share what he sees.“

“Ryan and Brad installed a new upgraded and expanded panel box and connection to the RG&E power to the house. These guys were knowledgeable, friendly, and cleaned up afterwards. And tested every outlet in the house! The best part was finally having a panel box clearly marked with rooms, outlets, utilities, ev charger, etc. No more guessing. Thanks, guys!“

“I recently had the pleasure of working with Hawn Heating and Cooling, and I couldn’t be more impressed with the entire experience. From start to finish, their team was incredibly professional, punctual, and respectful of my home.
Doug, Dave, Hayden, Hunter, Frank, and Kim all played a part in making the process smooth and stress-free. Each of them was knowledgeable, friendly, and clearly committed to doing the job right. They took the time to explain everything, answered all my questions, and made sure I felt confident in the work being done.
What really stood out to me was how clean and organized they were throughout the project. They treated my home with care, kept their workspace tidy, and left everything spotless when the job was complete.
It’s not easy to find a company that combines professionalism, skill, and great customer service so well, but Hawn Heating and Cooling absolutely delivered. I would highly recommend them to anyone looking for reliable and high-quality HVAC services.“

“Today Tanner did a great job installing my air quality system!! Also Tony and Tanner completed my A/C maintenance last week and did such a great job explaining the air quality system that we signed up!! Thanks Tony and Tanner!“

“Titan installed our heat pump so we get free AC service visits for the first 10 years.. Nick did an AC service visit today - he was very efficient and personable.
We have had Titan, and it's predecessor company, do all of our heating and AC work over the past 30 years and have been very happy with the quality of their work.“

“Let me start by saying that of the multiple firms I contacted about insulation, Wise was the only one to perform a fan-door test to see the actual condition of the structure from a leakage standpoint. Rather an important thing overall. They, also, then repeated the test after having completed the work and the house was at least twice as tight with regards to leakage as before.

The crew responsible for my work consisted of Li, Sean, Brian, Stave and Nelson of the crew lead. I have to complement them on performing the work efficiently and under less-than-ideal conditions as I had a very tight window due to changes to a prior commitment. Coupling to this was being short-handed the first day of work which slowed things down.

Still, they got the entire job done by working late on the final day. The work was done professionally and accomplished what I needed in terms of sealing leaks and improving the insulation in the attic and crawlspace. I have already seen an improvement in the comfort of the house and a decrease in utility bills.“

“American PHC offers a competitive price and outstanding service. Nic and Mike were very respectful and professional. I was kept informed throughout the progress and highly recommended their team.“

“The technician I've had previously, left the company and I was nervous having someone new. James was wonderful.“

“I had an AC problem today (of course, on the hottest day). I called but did not expect anyone to come out on a Sunday. But, I was wrong. A technician, Ron, came out and took care of the problem. He was very nice and very professional. The whole process was very easy and I had my air-conditioning back in no time. Thank you.“

“I have used Ferrauilo for a number of difficult commercial plumbing projects, and they have always done an excellent job. I highly recommend them!“