Urgent Care near Flushing

“The providers are great, but the front desk staff has consistently been disappointing. On several occasions, I’ve had negative experiences. One staff member even hung up on me during a phone call. Other times, when I try to explain my situation, the staff seems to misunderstand what I’m saying and repeatedly transfers me to someone else who also isn’t able to help.

The front desk staff would benefit from additional training in communication, customer service, and handling patient concerns. The providers have always been excellent, but the front desk experience needs significant improvement.“

“The best Urgent care in Elmont , Valley Stream the front counter woman was on point and Dr Jose is the best doctor and Respectful doctor make sure you go to this urgent care“

“Wonderful experience, amazing doctors and very knowledgeable will highly recommend and we’ll definitely return if needed“

“I think that Dr. Salon is the best Dr. That I have had good Drs. In the past but I think that Dr. Salon is very caring and thorough. I love him and would recommend him to family and friends.“

“The doctors and crews are amazing, showing cares of your little one. I’ve been recommended by friends. Thank you for the kindness and support.“

“Went for an x-ray. Staff and provider were all super friendly and came to check in on me because it was going to take a while for results, but nonetheless took care of me. Person who asked me to leave a review was kinda cute too“

“Staff was excellent!!! Great attitudes and very caring and informative AND quick. Not rushing but let’s get this person in and cared for and out!!! Loved it!“

“Excellent family care highly recommend!
I've been taking my entire family to W Care Medical Center for all medical services. They have very professional staff and give you personal service.“

“Doctor. Andrew Liang promptly fulfilled my medical request and now I'm on my way to complete healing recovery from a 7+ month long misdiagnosed eczema for what is now widespread external ringworm breakout on/or throughout 20% of my body in multiple locations, that was still spreading with limited symptom relief from first medical professionals viking-like diagnosed treatment! ..I was in and out in less than 40 minutes, the customer service ladies promptly and warmly greeted me immediately upon entry, clean waiting area, completed brief paperwork, assigned an exam room, vitals, consultation, exam, then directed to the nearest pharmacy. ... That simple, and I was a walk-in off the street! Thanks“

“The staff is very friendly and professional at what they do for you,I would recommend them in an urgent medical situation, I Thank them for there speedy assistance and there professional attention.“

“I love the fact thatI could have walked in and seen by a very good doctor. Everything just happened in a very timely manner. In the future I would come to this place again.“

“Wow, amazing people, I was recommended to this office by my attorney, and he did an amazing job choosing them. From the moment I walked in, they made me feel like home. The staff is always welcoming, sweet, and kind.
Dr. Long, wow, he is truly the best, he is the most genuine and understanding doctor I’ve ever had. Thank you all for taking such great care of me. I highly recommend anyone looking for treatment to come to this office, it’s truly amazing.“

“I would like to thank Bernardy and Trishana and Nigel for their great service. Keep it up“

“This is by far the best urgent care I go here and always clean waiting area staff very respectful and rhe doctors are great and funny feels good going here always leave feeling better I definitely recommend this place“

“The staff was attentive, professional, and very helpful throughout my visit and the doctor was very good—professional, kind, and attentive. Highly recommended!“

“This office has a great staff. I felt that they genuinely cared about understanding my symptoms and correctly diagnosing me. I'd definitely go back.“

“Excellent doctor was with him right from the start and he is good at diagnosing and referring you to someone else if needed he is like gold thank you July Gaylynsky for all that you do. ?? bless you.“

“I have been a member of Sollis for several years. I joined after I fell in my NY hotel and hit my head. The hotel doctor encouraged me to go to their East side facility and join. Sollis had me imaged and diagnosed immediately after my fall, sending the result to my doctor in California. I have urged friends all over the country to join. I am 81 and can travel anywhere and everywhere pretty fearlessly, knowing strong medical help is a phone call away.“

“Anytime my daughter has an issue. I always take her to PM pediatrics and the doctor is very sweet and efficient My daughter is special needs and non verbal so it is hard sometimes to take her to an E.R and wait there so long to find out simple things like if she has a virus or a bad cold so I am truly grateful for the quick and great care I get here at PM Pediatrics Thank you Dr.Rivera“

“I love this medical center Thalia and Stephany are amazing. Every time I come here they always help me with any problem I have. 10/10 recommend!!“

“Doctor and medical assistant were amazing :) even though the doctor forgot he attended me before …“

“Very nice and clean. Workers are very professional and polite. I'm impress by the male workers. Good for a change from women workers. Thank you.“

“Pro-tip: don't schedule an appointment for 9am, the staff won't arrive until 9:30am. Other than the lateness and somewhat oddly specific questions from the virtual medical scribe, I have no major complaints about this place. The PA took care of me quickly and I was out of the door promptly. Just don't expect anyone to be there at 9am nor for the doors to be open at that time or you will be waiting outside in the cold.“

“Dr. Church was very knowledgeable and efficient. I felt confident with him. The front office staff and nurse were warm and welcoming. Everything looked clean, sanitized. Thank you.“

“Run very professional, staffed very pleasant, office very clean and run very sufficient...“

“I went in around 11 am to get a Covid test. My name was put on a waitlist and I was informed I would receive a text message in about 2-2.5 hours when it was my turn. I appreciated this system as opposed to waiting outside in the cold for hours, which is what happened last time I came here. I did in fact receive a text message 2.5 hours later then walked back to the urgent care, but was not seen for another hour and a half after this. Kinda defeats the convenience of getting a text when it’s your turn if you still have to wait that long, but their system is getting better. Be prepared to give at least half of your day to waiting to be seen if you choose to get tested here.“