About Quick Solve Medical Urgent Care
Quick Solve Medical Urgent Care provides fast and professional service with a friendly staff. Patients appreciate how quickly they can set up appointments, including walk-ins, making it convenient for those needing urgent care. The support staff is knowledgeable and organized, with staff members like MA Gladis being caring and attentive. Doctors, such as Dr. Masih, are helpful and willing to answer questions, ensuring patients feel understood and well-informed. The clinic's team is responsive and attentive, often following up with patients to ensure their needs are met. However, some reviews mention negative experiences, such as a video consultation that felt unprofessional and dismissive, with a physician displaying rude behavior and poor communication. Despite this, the clinic's management responded with apologies and reassurances to improve patient experience. Overall, Quick Solve Medical Urgent Care is recognized for quick service, friendly staff, and a welcoming environment, though patient experiences can vary.
The providers are great, but the front desk staff has consistently been disappointing. On several occasions, I’ve had negative experiences. One staff member even hung up on me during a phone call. Other times, when I try to explain my situation, the staff seems to misunderstand what I’m saying and repeatedly transfers me to someone else who also isn’t able to help.
The front desk staff would benefit from additional training in communication, customer service, and handling patient concerns. The providers have always been excellent, but the front desk experience needs significant improvement.
never a wait, it’s a reliable and easy option. better than citymd by far.
Best clinc quick and very helpful the doctor and the medical assistants been coming here since im 12 and im 21 now lol🩷🙏