Water Heater Installation/Repair in Charlotte

“Austin did a great job on our air conditioning maintenance. He is very knowledgeable and I have full confidence in his work.“

“We had our AC go out last night so we called the service experts. They sent out a gentleman named Connor. He knew exactly what to do to help us and explained every step along the way. A short time later we are back in the cool air. I can’t thank Connor enough for coming out on a SUNDAY to help our family. His service expertise and customer satisfaction should not go unnoticed. He truly went above and beyond to look and diagnose our issues to get us back in the cool air as soon as possible. I really appreciate his hard work and motivation to get it fixed. A lot of companies need someone like Connor and I hope this company appreciates him for he really knows his stuff. I will definitely be calling again if I ever need it, and I will definitely ask for Connor. Thank you!!“

“Prompt service and fixed the drain issue I was having. Great and personable service. Would recommend them to anyone!“

“Called Brett to have someone come look at a leaking spigot. Within an hour Johnny was at my house. Both were polite and spigot was fixed quickly for a fair price.“

“After my water heater broke, I reached out to get a replacement. The technician explained my options clearly and helped me choose the best model for my home. They had the new heater installed quickly, and I’m already noticing an improvement in water temperature and efficiency!“

“I've used these guys for years. Live in a 1950's house, they know what they are doing. Highly recommend them. Quick service and they answer the phone, or call you right back.“

“We had a leak in our irrigation water line outside and Dalton was able to arrive quickly to fix it. He was extremely knowledgeable and professional. Would highly recommend to anyone looking for a plumber.“

“Very professional came right out on time
Diagnosed the issue within just a few minutes
And had the part on hand to replace. Very impressed with this company and will definitely use in the future“

“Your employee was great. We dealt with him a couple weeks ago. Same result.He has provided us great service!“

“The lead tech carol was absolutely amazing! They were great start to finish , his helper DJ was great as well.“

“Can’t say enough how great Winn’s was to work with. I had been waiting months on my regular guys to fix my standalone tub’s drain kit, which wasn’t installed correctly to begin with and turned the ordeal into a bigger job. Winn’s took care of it in one morning. Very grateful.“

“Outstanding service. Hot water heater established a leak and had a whole new one installed with 30 hours of calling Charlotte Mechanical. Mike John’s was installer and he was knowledgeable, experienced and a pleasure to work with.“

“John was excellent! Professional, patient in listening and helpful explaining solutions and allowing me to ask questions and make decisions. 10/10 Will request him if I call again.“

“Emily was nice when making appt. Wesley and Gary were efficient, and knew exactly what to look for to solve my issue. They were professional, courteous and arrived in a very quick . My issue was resolved and would not hesitate to call them back in future if needed. GREAT JOB AAA CITY PLUMBING!!“

“Justin was very patient and very thorough. This is the second experience I have had with Travis Crawford Techs. thumbs up again.“

“Collin was very professional and efficient. He knew his task well and completed it quickly. Would definitely recommend Bliss to others“

“Malik did an excellent job today. He was professional, knowledgeable, and took the time to explain what was causing the issue with my toilets. He replaced the necessary parts, flushed and serviced my water heater, and answered all of my questions without rushing. I appreciated that he was thorough and made sure everything was working properly before he left. It’s clear he takes pride in his work and cares about his customers. I would definitely recommend Malik and Horne Heating & Air Conditioning for plumbing service.“

“May 2026

Jordan Curry and Rachel did a great job in the routine service of our hot water heater flush and plumbing inspection. They were both courteous and professional. I have been with Ben Franklin for many years and have always received great customer service from the field crew and office staff. Thank you!!!

May 2025

Rob Rigner came out my home for routine water heater maintenance (flushing) and was on time, very professional, and confidently answered questions I had concerning my water filtration tank, and general plumbing questions. I so impressed with Rob's skill, I will ask for him by name each time I need Ben Franklin's Plumbing Services at my home. Thanks Rob!!-

April 2023

Kim Knopp came to rework the plumbing under the kitchen sink to allow for easier access. Kim was very professional and knowledgable. We will ask for him for future plumbing needs! Great job, Kim and THANKS!“

“I had a shower leak and was lucky enough to have Brenden as my technician . He responded very quickly, was very friendly explained everything he was going to do and was very thorough . About an hour after the leak started I heard a gush of water, which may have cleared the clogged drain, Brenden still spent time checking everything and made sure the immediate issue was solved before he left. He advised me what to look for and call him and he would come back. I highly recommend Brenden and will request him in the future.“

“Zach did a great job with a kitchen sink and faucet install. Great communication, prompt, and helped find a solution to a replacement challenge due to a unique counter shape.“

“Zonun was great! He arrived on time and was very efficient. He even remembered me from the last time he had to come out.“

“logan and adam did a flawless job on installing my faucets for my bathroom and installing new shower head and hardware couldn't be any happier“

“Great timely service. Very professional and courteous . Highly recommend for all your HVAC needs“

“We had a great experience with Josh fixing our clog and or looks amazing. Brian was helpful at making an appointment for us.“

“H2O Drying Solutions did a great job!They were very knowledgeable and accommodating. Kept me updated every day until job was completed. I would definitely use them again.Services: Mold inspection“