Reviews for Mr. Rooter Plumbing of Charlotte
Write a reviewFrom Mr. Rooter Plumbing of Charlotte
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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Ratings
Google: 4.9/5 BBB: A+ Nextdoor: 54 ❤️Mr. Rooter Plumbing of Charlotte
9305 Monroe Rd Unit G, Charlotte
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Matthew Smith was amazing, helped diagnose my issue. When it turned out to be a city issue he waited patiently and coached me on how to talk to them. Extremely professional and respectful and I’m pretty sure he even pulled my trash can up from the road!
Mr. Rooter has sent two different technicians to our home and business. Matthew Smith is a seasoned professional, a knowledgeable plumber, a kind and friendly individual, and a reliable resource. He has done work for us on three occasions with a fourth scheduled. Dustin Nichols is another technician who installed a hot water comfort valve for us when Matthew was unavailable. First class organization. They are on time, polite, thorough professionals. We are very pleased to work with them and recommend them.
My experience has been great from day one! David was the tech that 1st came out. Couldn't have been nicer! He was knowledgeable, prompt, and very personable. Derrick did all the work. He was SO kind and respectful. He even restarted the pilot light in my fireplace for me. They drained the water heater in my attic, hauled it off and installed a tankless water heater. I have nothing but good things to say about this company and trust me, they deserve it.