Urgent Care near Brooklyn Park

“LABORATORY - 4 stars!This review is for the lab services only.I've used them several times because this is the closest Fairview lab to my home in the northwest metro.GOOD:1. I never have to wait long. I've always been in for blood draws quickly once I get to the interior lobby for the lab. My butt barely hits the chair before they call me up.2. The personnel have always been very friendly.3. Amazingly, my pokes have always been flawless - no pain, no hematomas, no problems.4. The lab tests have always come back lightning fast. The results show up quickly on My Chart.NEEDS IMPROVEMENT:1. Making an appointment on the phone is a pain in the butt. Be prepared for long wait times, lots of button pushing, and possibly being transferred to a different number and doing it all again. I recommend calling at non-peak times or trying to do it on-line through My Chart.2. The people at the main front desk (not lab staff) that check you in are sometimes bitchy and unfriendly, frequently looking like they might be sucking on lemons behind the counter. It looks like their job sucks. (Personally, I think I'd rather work in a coal mine than do their job.) I'm not sure if I should feel sorry for them or if I should be irritated because they can't maintain a friendly demeanor.Overall, thumbs up for all those hard working "Lab Rats" (an old, friendly biology term for lab workers)!-Daddy Maxx Retro(“

“Never been here before, after making an appointment (even though I didn’t have too) was in quick. The staff was friendly very informative and helpful to get me the prescription to make me better.“

“Was seen within first 10 minutes.
Staff is very professional and friendly
Very thorough in making a diagnosis
Including X-ray ..“

“TVO has always shown me respect and have always been concerned about what’s going on with me. Awesome people to deal with always“

“great clinic, very well and knowledgeable team and excellent customer service i realy like that place i took my mom today with Dr Darrow“

“Each staff member at the optical store was so kind and helpful. I had to return to the store due to a mistake from my eye dr (different clinic), and they replaced my glasses free of charge. They were responsive and quick in resolving my issue -- and always so kind. Will definitely return for future needs!“

“I had a great experience with Mary in the Pharmacy Department in Maple Grove. They were so helpful and friendly. I would give Mary and her staff 10 stars if I could. Beth B.“

“First experience was great! Staffs were friendly, especially Doctor Mylin W. She was a listener and thoughtful.“

“I went in to the Urgent Care and was seen by Georgia Underwood-Wright. Dr Underwood gave me some of the best care I have ever received in my entire life. I felt heard, and trusted to make my own healthcare decisions.“

“First time at this location. Even though it can be a little confusing to find where the office is, the wonderful staff were nothing short of welcoming and helpful.“

“After check in, we were seen immediately and out with relief in under 30 minutes. Great staff and easy parking.“

“The medical providers are very professional and accommodating. Grateful to have a diverse clinic in this area of Minneapolis.“

“Thank you!!!
I am writing to share my positive experience at your urgent care facility this morning. While needing medical attention was unexpected, the level of care I received was truly exceptional.
I want to specifically recognize Darija and Dr. S. Liu for their outstanding service. Darija is a remarkable nurse whose passion for her work is evident, and Dr. Liu provided thorough and compassionate care. Both of them were incredibly attentive, listened to my concerns, and took the time to explain everything clearly.
Please share my gratitude with the team for their dedication and kindness.“

“From Hailey at the front desk to Eva, Doctor Messina’s nurse and Dr. Messina herself~ a very friendly and helpful team~ I have been with the same OB GYN for 30 plus years prior to moving, so to choose someone new I was a little apprehensive and nervous ~ I was beyond pleased with the care I received and the kindness and professionalism of this team. Dr. Messina addressed all my concerns and took time for me and shows much knowledge in women’s health especially hormone therapy.. which I encourage every woman going through perimenopause /menopause to look into if they want to feel their best! ?♥️“

“Front desk staff, nurses, and Dr. Schmidt were SO helpful in caring for my son with heel pain, and they did an EXCELLENT JOB putting the patient first when we came back with more questions after our initial appointment. Such a care-focused team.“

“So my experience was not the best . But I’m giving them 5 stars for the doctor that seen my mom . My mom had to wait for a very long time . The front desk was not so pleasant . They took her back . And she sat in the room for another hour . Her irritation level was through the roof . Where she called me to come back and speak with her and the doc . When I get there the doc was very calm . Trying to keep his composure . My mom was agitated and showing it . I took over and he spoke to me . My mom was there being seen for something the clinic didn’t specialize in . He still tried & did what he could to keep her comfortable . Him remaining calm made her calm down . We began regular conversations. He has a brother and sister . He his mom and siblings are all in the medical field . His sister was going to be a pediatrician I believe . He has an accent . Went to college down south and has been up here the last 2 years . I forgot his name . But if he read this he would know it’s about him . I want to thank you . You’re an amazing being . Thanks for handling my mom with care . Thanks for not giving what she dished . People like you make us feel safe . Thank you so much . (Dark hair . White man. Tall . Accent.)“

“In and out, test results came back quickly. Makes a huge difference to book a spot in line before you go.“

“Amazing experience. Friendly front desk and staff. I waited a bit over an hour but felt welcomed and was treated promptly. Thank you!“

“Save My Spot system worked very well. Very short waits between talking to people. Extremely kind and understanding care team“

“I want to share my extremely positive experience with Kristen Metcalf, PA-C. After a very difficult and discouraging day dealing with other clinics, I came to Fairview feeling anxious, exhausted, and honestly a bit hopeless. Kristen changed everything.

She treated me with genuine respect, patience, and kindness. She listened carefully, took my symptoms seriously, and never rushed me. For the first time today, I felt heard and understood. She provided clear medical explanations, validated my concerns, and helped me finally get the documentation I needed regarding my asthma flare and recent illness.

The letter she wrote for me was thorough, professional, and thoughtfully worded. It reflected real care for the patient’s situation—not just “checking boxes,” but truly supporting me. Because of her compassion and professionalism, I have decided to make Kristen my new primary care provider moving forward.

I am deeply grateful for her empathy and her dedication. If you are looking for someone who is knowledgeable, kind, and genuinely cares about patients, I highly recommend Kristen Metcalf, PA-C.“

“I see negative reviews on here but I’ve been here twice and both waits have been shorter than they told me to expect and I’ve gotten adequate treatment. They don’t jump to conclusions and do as much testing as they can on-site. All staff were friendly. Every single one. I’d recommend to anyone and I will come back here anytime I might need to in the future.“

“Seen promptly, the nurse and the x-ray tech were friendly, professional and personable. Dr. John B Rogers (Orthopedic Surgeon) was very informative, explained my medical condition very well, was thorough explaining the diagnosis of my xray. He answered all my questions and gave me several options and the risks involved with each option. I feel very confident in his skills to perform the surgery we had discussed on my hand.“