687 Millbury St, Worcester Massachusetts 01607
This was my third time coming to Exotic Nails, and once again, I left feeling so happy and taken care of. Let me start by saying their spa pedicures are amazing. Your feet will be baby smooth, I mean really smooth, and the results last. My first pedicure lasted three to four weeks before I even started to notice any roughness again. That alone had me coming back!
This time, I decided to try a full set. The owner wanted to test out a new product, and I agreed. After the set was done, I honestly loved it, the design was beautiful and the shape was perfect. She also let me know that if anything happened within 7 days, she’d fix it for free, no questions asked. Sure enough, because we had tried a new product, things didn’t hold up the way either of us expected. I gave her a call the next day, and we set up a time after I got off work.
Even though I was running late due to traffic, she welcomed me in with a smile and made me feel so comfortable. She was gracious and professional the entire time. Not only did she redo my entire set at no charge, but she made it even more beautiful than the original. She explained what went wrong with the product and took her time creating a look that matched the theme of my upcoming event. The design was stunning, and I left completely satisfied.
What I love most about this salon is that they truly prioritize customer service and quality. If anything chips, breaks, or pops off, they’re ready to fix it. They don’t rush your appointment, they don’t try to upsell you on unnecessary services, and they genuinely want you to leave happy. Everyone there is friendly, professional, and talented. You can tell they take pride in their work.
The atmosphere is clean and inviting, no dust, no mess, just good vibes. They’ve got music playing, movies on the TV, clean bathrooms (yes, I checked!), and a peaceful, professional energy all around. I’ve even had to cancel and reschedule before, and they were kind and flexible about it, which is rare in salons these days.
All in all, Exotic Nails is everything you want in a neighborhood nail salon: clean, reliable, friendly, flexible, and focused on quality. If you’re looking for baby-smooth feet, beautiful long-lasting nails, and good people who treat you with respect and kindness, come here.
Exotic Nails – Millbury Street, Worcester
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