About Jm Appliance Service
JM Appliance Service is a self-employed appliance repair business run by James. Customers praise James for his punctuality, friendliness, and honesty. He is known for providing quality work at reasonable prices. James is experienced and highly qualified, having worked in appliance repair for over 30 years. He is responsive to customer inquiries, returning calls quickly and offering to come out for an assessment within a short timeframe. Customers appreciate James’s clear communication and willingness to explain the problem in detail. He is also known for going the extra mile, such as offering advice on preventing future issues and recommending trusted specialists if needed. Whether it’s a washing machine that has stopped agitating or a dryer that's not drying clothes efficiently, JM Appliance Service has a reputation for resolving issues effectively and fairly.
I called about a repair, and rather than take the job or leave me hanging, they were upfront that it wasn't work they could do — and then went a step further and referred me to a company that could. That referral turned out to be excellent.
Honesty like that is rare. It would have been easy to say nothing and let me figure it out myself, but they took the time to point me in the right direction. That tells you everything about how they operate.
When I have work that IS in their wheelhouse, they'll be the first call I make. Highly recommend a company with this kind of integrity.
I thought my washing machine was a finished, but I needed confirmation from someone in know! I called Jamie at JM Appliance. He called me almost immediately and asked what was going on with my washer. It was a Sunday! He said he would stop by Monday when I got home from work and take a look at it to see if it was worth repairing. He was so professional did not try to sell me something I did not need and he made the diagnosis and adjustment needed so that my washer is now working. He said if it goes wrong again, just call him and we’ll take it to the next step, but so far so good! I highly recommend him.
Jamie was a pleasure to work with. The motor in our (gas) dryer died; he was very frank about the advantages of just buying a new one, even though that would have meant less business for him. After shopping for a new dryer we decided to have him replace the motor; he was very accommodating with scheduling us quickly. The dryer is good as new now; fine work, quickly done, at a reasonable price. Couldn't be more satisfied.