Damage Restoration near West Covina

“Not all Servpros are created equal. Ryan and his team were so professional and took the time to explain every step. My mom’s condo had flooding from above her unit, and Ryan was very efficient in packing and storing her personal property. They also did the drywall removal and remediation to dry the condo properly to prevent mold. Very happy with their service.“

“Bravo! The technician (forgive me for not remembering his name) was wonderful. He was very patient as I had a couple of services taking place at the same time.

My rug and draperies came out good, considering I have 2 Yorkies that have all but destroyed them with their small bodies. He applied stain remover and the results were satisfactory, much better than pre-treatment/cleaning. I was happy that discounts were applied and there was no hard pressure up-sale for services.

I definitely recommend and will be a repeat customer as needed.

Thank you COIT and Sir!“

“I would give this company 10 stars if I could! We needed remediation services for my mother-in-law's home due to the Eaton Fire. After a lot of research and meeting with several companies, we hired Safety Services Mgmt.
-Knowledgeable Staff
Jason was incredibly knowledgeable and thorough in his evaluation. He was also very patient while we waited for the county cleanup, power to return, and other delays. I also spoke with the owner, Jon, and learned a lot from him about the process, which was super helpful. The estimate provided was so detailed it was even accepted by State Farm.
Jenny was amazing as well, handling financials, appointments, and follow-up with incredible efficiency.
-Thorough and Spotless Cleanup
The cleanup crew did an awesome job and the house was absolutely spotless. Because of their thorough cleaning, we felt so comfortable moving our family back home.
-A Smooth and Communicative Process
Once we gave SMS the green light, the entire process was super smooth. There were three things we especially appreciated:
1. Pictures of Progress: We received links to photos showing their progress.
2. Detailed Reports: They provided photos of progress reports and checklists for each room.
3. Excellent Communication: The team’s communication throughout was outstanding!“

“Unlike other companies, they gave us an honest quote and didn’t try to upsell us. They showed up same day, were incredibly communicative, and were so professional + knowledgeable. 10/10 recommend“

“The best service in the whole world. Very satisfied with the quality of service . Will recommend this company ..“

“This was our 2nd time using Mike's services. The first was on carpet when our dog had a major accident. The smell was completely gone after and Mike came to our rescue the day we called.
This time it was a steam cleaning of our restrooms and Vinyl tile flooring. The results are amazing!“

“Highly Recommended!
If you are seeking a reliable and trustworthy construction company, look no further than KB Construction. Following an unfortunate incident in my home, I required a substantial scope of work to be completed. After consulting with several contractors, I met with KB Construction’s representative, Ian Pursell. Ian took the time to thoroughly explain the reconstruction process, providing clear guidance and reassurance that their team would support me every step of the way.

I was assigned to work closely with Charles Herman, who demonstrated exceptional professionalism, attentiveness, and dedication. Charles went above and beyond to address my needs and ensure my requests were met to the fullest extent possible. Both Ian and Charles maintained outstanding communication throughout the project, whether by phone, text, or email, and consistently delivered on their commitments.

Despite the complexity of my project, the team worked diligently to achieve an outstanding result. I am not only delighted with the final outcome but also deeply impressed by the professionalism and care exhibited throughout the process. My home has been beautifully restored, and I have full confidence in the quality and durability of their work.

I wholeheartedly recommend KB Construction and extend my sincere gratitude to Ian, Charles, and the entire team for their exceptional efforts in restoring my home and providing my family with peace of mind.“

“I had a great experience with this company. Shannon the project manager was very detailed, professional and helpful. She provided me with detailed information about the project and its cost and timelines. She was there almost every day overseeing the project. Her crew was skilled and efficient, Their work was impeccable. They were also very clean and left a tidy workspace every day.
My bedroom/bathroom is stunning and functional. I couldn't be happier with the results.“

“SERVPRO of Pasadena North was fantastic! They were incredibly responsive and promptly provided estimates for the service. Their team was professional, courteous, and knowledgeable. The pricing was fair and transparent, and they kept me informed. We're so grateful for their quick and efficient process!“

“Ismael showed up at my house around 3:15pm on Friday, 1/16/26. He did a very good job steam cleaning my carpets which really needed it. He was done in about an hour. I will be asking for him next year when I need my carpets steam cleaned again.“

“Jeremy and his team were a delight to work with. They were very professional and handled the job thoroughly and efficiently. Couldn’t be more satisfied with their service.“

“I had a really good experience with SERVPRO. Their team is professional, quick to respond, and do a very thorough job. What stood out the most was their customer service—they really care, and it shows. I would definitely recommend SERVPRO to anyone who needs cleanup or restoration services. They make a tough situation a lot easier to deal with.“

“We had two chairs fixed in half an hour. Checked for other potential problems, and gave us tips on taking care of it better. He also managed to get to us within just a few days of us calling. Blown away by Guy, I wish he could fix all our things I don't know how to fix myself.“

“Overall; good experience, Emanual and all the servpro workers are good mannered, helpful and hard working and consistent .The project was done within 2 months for bathroom fire & smoke and water damage and for adjacent rooms repair. They did a beautiful jobs with the shower, floor tiles vanity ,plumbing ect. Also I'm happy with installation of the cabinets and LVP flooring.
There were a few kinks here and there; Wish there was more time and communication when certain things would be done so I did not have to bother them. But whenever I voiced concerns, Emmanual was able to deal the problems efficiently with a smile.
Thanks again to the team Jorge, Wilmar, Marvin, Louise, Adrian, and others( forgot some names.)“

“We’ve had the pleasure of working closely with SERVPRO of Azusa/Covina and cannot recommend them highly enough. Their team is consistently professional, responsive, and reliable especially in time-sensitive situations where their expertise truly makes a difference. A special shoutout to Marissa, their marketing field rep, who is always proactive, knowledgeable, and a great point of contact. Jocelyn, who keeps everything running smoothly in the office, truly makes it all happen behind the scenes. Together, they create a seamless and positive experience every time. The entire team communicates clearly, shows up when they say they will, and handle every project with care and attention to detail. It’s evident they take pride in their work and genuinely care about the clients they serve. As a team, we value strong partnerships, and SERVPRO of Azusa/Covina has proven to be a trusted resource time and time again. If you’re looking for a dependable restoration company that delivers excellent service, they are a fantastic choice.“

“I am surprised that you are survey to rate my experience before the work is nearly completed.“

“Ara was very responsive throughout the time he answered my calls and text and explained everything to me . His team was very good and friendly and they were able to start the job emmidiately.“

“I have nothing but great things to say about this company! They are professional in every aspect of their work. I’m grateful I contacted them for the plumbing issues I
had in my condo. Recommend them for any type of plumbing problems that may come up. I will contact them again for any plumbing problems in the future!“

“I used them for asbestos abatement and they were on time professional. And left my place clean when the were done.Thank you.I was apprehensive at first but The young man explained the process and it went well.“