Eyewear And Opticians near Webster

“First and most important, the on-site staff is terrific ? ?
The remote eye exam process is not good. I do not recommend participating. A routine 30 minute appointment took well over an hour. Three photos/videos of my eyes, the long upload process for each effort, the Dr review, the Dr instruction to look this way or that way for all three efforts.
I was told it would take longer.
I did not expect a 70+ minute excursion.
The staff on site was wonderful.
Further, I've worn contacts for 30+ years. The after all this, I still don't have a finalized contact prescription. Ridiculous.“

“The staff and DrTad are always so friendly and positive and approachable. Wouldn’t go anywhere else.“

“Had a nice experience with a new optometrist. Listened to my concerns and answered all my questions. Optician was very helpful with pricing out a new pair of glasses.“

“Exceptional office staff, technicians are caring supportive , communicating important information pre and postoperatively so there are no surprises, including financial. Routine eye exams to surgeries , I could not recommend a better practice.“

“Tom was nice, professional gave me a reasonable quote to put my lenses on a better frame than what I had he did a great job. Got it done fast definitely would recommend.“

“We were in Rochester from out of town and I sat on my husband’s antique glasses, bending them terribly. Shaw’s took us in and quickly fixed them while also giving us historical info on the frames! They were flexible, smart, and friendly. What a refreshing experience!“

“Whelpley & Paul has always been a family favorite. I strayed away for my last pair of glasses and found myself back where I never should have left for help. This was my first experience at the Monroe Ave. location and it was a pleasant surprise! The staff was fabulous and in tune with eachother, the store was classy and clean and service was amazing. Picked up my glasses fast, and now I can see!!! I also got help with a suggestion for my dry eye! Highly highly recommend!!! Thank you W&P!!“

“Dr Archer is super helpful and explains everything thoroughly. Always a good experience at their office.“

“The "fishing line" holding one of my lenses snapped during the blustery President's Day weather and they were SO kind to fix it when I stopped in during my lunch break. Saved my day! THANK YOU!“

“Dr. Sugnet is great, always on time and makes sure to respect your time. At the same time, he allows plenty of time for questions and concerns. Highly professional, highly recommend.“

“I was losing the vision in my left eye and the multiple prescriptions from other doctors were not controlling the pressure. Dr. Siebold performed a Trabeculectomy on October 15th. With incredible care over several follow up visits, I had my last appointment on November 21. The pressure now without drops is 8 and my vision is excellent again. It has been a quite an experience. Dr. Siebold is passionate about her work and a remarkable surgeon.“

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“Dr. Clarke was kind, patient and knowledgeable. This was my daughter's first ever eye appointment and she set my daughter at ease. We had a very positive experience.“

“Welcoming, friendly staff and cheerful atmosphere. I loved that they even participated in voting for which ones look best on me ensuring I choose appropriate glasses suited for me.“

“I had my second visit in 6 months with Dr Ferrar. She is friendly, thorough and professional, with a calming manner. Highlyrecommend.“

“This is the go-to site for contact lenses and all the products I need to maintain these lenses. I have tried different brands of lenses- and these are the ones that are the best quality and most comfortable. Online ordering is fast and easy.“

“I am not understanding the negative reviews. I have been coming here for years and find everyone very nice and the care is wonderful. It is so convenient having optical right there, I come out of my appt and order my glasses which come in timely. They are so helpful.“

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