Eyewear & Opticians near Spencerport

“Phenomenal service and excellent products. Always have amazing experience coming here. Highly recommend!“

“These folks are the best. I have been going to Dr Shiels for over 15 yrs. He's a great guy. Explains everything. With him and Lily, I know I'm in good hands. The Webster office is gorgeous too.“

“This location in Greece has been the best optometrist and optician experience I've ever had. I don't usually leave reviews for health-related businesses because it's so subjective, but I'm just so impressed with this Whelpley & Paul location. I use glasses for distance on a daily basis, and have contacts for when I'd rather not wear glasses (a couple times a month).

Since receiving my first pair of glasses 10 years ago, I've moved a lot and been to 4 or 5 different doctors and practices, including a different W&P location. The staff's kindness, professionalism, and responsiveness outshine all others. My appointments have been on-time and fast, but not rushed, and it has been easy to contact the office and arrange for more appointments or to order new contact lenses.

Dr. Judith Archer is also pleasant and kind, and she clearly has a ton of experience and knowledge. She took the time to answer all of my questions and was so patient when it took me 10+ minutes to get my new contact lenses in to test them. The new prescription she gave me (in glasses and contacts) is giving me the clearest vision I've had in years---much better even than my first one, which previously was the best pair of glasses I had.

The opticians took my concerns seriously when ordering new frames, and for the first time in years I didn't have to bring the glasses back for different lenses after receiving them. Usually, at other places, the first set of lenses makes me motion sick no matter how much I describe the problem to the optician when ordering. This time, it was perfect from the start. Also, they gave me a copy of my prescription and my pupillary distance measurements when I asked, without giving me a hard time about using online services to order super cheap glasses that I use in situations where the glasses are likely to be damaged or lost, like on vacation or during physical activity. I save my in-store glasses for daily wear.

The selection of frames is a little smaller than I've seen at other practices, but there are still plenty of styles and sizes to choose from. For being such a small physical space, they fit a lot in there.

The location on Latta Road is easy to get to, and parking is almost always available directly in front of the office.

They accept the CSEA EBF vision plan.

I am referring all of my friends and family to this location now, because it's been such a great experience.“

“Absolutely stellar service from Ashley Bopp and the team at Sterling. Places like LensCrafters or Visionworks are dry, closed off and downright rude sometimes. The staff at Sterling were so helpful, nice, conversational and most importantly—knowledgeable. They gave me great tips and info to help me choose the best lenses. I can absolutely 100% with full confidence say that I will never again go anywhere else for my eyewear needs.“

“I get super nervous around doctors and things around my eyes, but the doctor and manager made me feel so welcome and comfortable and made the appointment very calming and easy. Definitely recommend to everyone I see!“

“My husband and I have been buying our glasses here for 8+ years and love their selection, quality and especially their phenomenal customer service! We've bought numerous pairs of trifocals, bifocals, sunglasses and prescription computer glasses. Although our insurance isn't accepted, the cost is still far less than buying elsewhere. Opticians here, including Josh Arnold, are patient, honest, explain things thoroughly and are super helpful! We are very thankful for the great products, service and support here and highly recommend.“

““

“Empire Visionworks in Brockport treated me very well. The person behind the desk was friendly, the assistant was great, and the doctor was helpful. Overall, it was a great experience.“