Monroe Eye Center

The Monroe Eye Center is Rochester's leading insurance provider, accepting most plans for exams and eyewear. They offer a wide range of services, including eye exams, contact lenses, designer eyeglasses, prescription sunglasses, and glasses repair, with packages starting as low as $79.99. Customers praise the center's professional, knowledgeable, and courteous staff, who provide personalized care, especially for those with special needs. The front desk and opticians are commended for their friendly and efficient service.

Recent reviews highlight the unique equipment used for eye exams, such as Ophthalmic Lenses, which some customers appreciate. However, feedback also mentions that communication could be improved, particularly regarding procedures and what to bring to appointments. Despite some concerns, the owner, Tom, has received positive remarks for his willingness to assist customers, even on holidays. He has provided quick repairs for glasses without charge in some instances, showing a commitment to customer service that has impressed many visitors.