Eyewear And Opticians near Guilderland

“Jeff was able to get me in and out of there quick as heck. He was very professional and kept things productive.“

“When the time I got in the door all the way to the time I left the doctor, the receptionist and the apprentice Carlos, All of them were very attentive, personable, and welcoming. It was my first time there and I definitely will be going back in the near future. I have never worked with an eyewear clinic that made GLASSES right there on point and gave me their full attention from start to end. They will be highly recommended by me.“

“The ladies that work here are great and are excellent at making little kids feel comfortable when shopping for their glasses.“

“The team here is really nice and always accommodating with appointment scheduling. I enjoy the more personalized experience.“

“I commend NY Optical for their excellent customer service and professionalism at my recent visit. Dr. O'Connell is very kind, knowledgeable and was eager to answer any questions that I had during my appointment. The entire office staff was friendly. Shoutout to Bilal for helping me to get situated with my pair of glasses and lens protection and explaining what my insurance costs were in addition to the Stewart's gift card. I will definitely be back for any future eye exams!“

“First time coming here. Very professional and friendly group. Martin and the two front desk ladies are great. I'm very pleased to find knowledgeable and efficient staff I can rely on. Happy to business here. My partner has been here twice and has great service.“

“Always excellent services here, just wish better affordable prescription sunglasses options.“

“The ladies that work here are amazing, they make you feel welcomed immediately. It does take some time to be seen, but that happens everywhere now. Thank you again“

“I went to vison works to get a pair of glasses and could fine NONE that I liked and the staff was miserable and unprofessional.I decided to try Walmart and it was the best decision I ever made. Not only did I find three pair of glasses I loved, I had the best customer service experience in a very long time. I had the pleasure of dealing with 4 of the employees there and they were all so pleasant and helpful but Felipe really stuck out to me. He was patient, kind, and could carry a conversation while waiting on the computer system. I even had a few good laughs. I will be coming back for all my eyewear needs!“

“This was by far the most pleasant experience with a doctor I have ever had. I went in early to fill out paperwork and the front end was amazing. They explained everything that needed to be filled out and was really nice. Then I went back with Dr. Vuong. He is the most approachable professional I have met. He was very nice and explained things in detail during my appointment. I was very anxious about my eye exam and he helped with it all! I recommend this entire practice to anyone.“

“I just moved to Delmar and needed a local optician to get my contacts prescription and refill. I was very impressed with the whole team. Very quick and easy to get an appointment, quick and easy “onboarding”, less than two minutes wait when I arrived for the appointment, and the doc was very friendly, kept me fully informed the whole time I was there. My new prescription is probably the best I’ve ever had, and … there was no attempt at “Upselling.’ We’ve all gone through it - you get there (not just in health care) and they try to sell you everything under the sun. Not at Hughes opticians. In fact, the doc recommended against certain things given my eyes and my prescription.

Stated differently I felt like the whole team cared about me and my eyes, not just on a sale. I will DEFINITELY go back.

I’ve moved a lot and had to switch eye doctors a lot. At the last one I was at in another state, it was like an assembly line…and they added every fee they could.. in fact, they charged a $35 dollar “fitting fee”. And there was nothing to fit! My contacts had to be specially ordered, and when they arrived they just handed them to me and sent me on my way. So why the $35 fitting fee? Precisely.

Not at Hughes…pricing was very straightforward - when I was checking out I actually asked the person helping me:“are you sure you calculated that correctly?!?” The price for the exam and one year’s worth of contacts just seemed way lower than I’ve paid before! And no fitting fee!

The whole experience felt real, authentic - not just a transaction. Thanks Hughes!“

“The best part of Vision Works is the person was extremely knowledgeable, so she was very helpful told me all my options went over them until I was satisfied with understanding what I would be purchasing. She was also very pleasant, and professional. I would strongly recommend.“

“They always get me in extremely quick, they are 100% transparent with costs/ don’t push a sale on you, take the time explain your insurance, and are the kindest, great personality employees/ doctor I’ve encountered ever. Was in and out working 30 minutes and made the apt the day before. Thanks again!“

“Ive come here for eyeglasses several times. I’m very happy with the service. My glasses are really cute. The price was lower than many other places too. Chris is so kind.“

“Excellent experience. Has improved greatly over years past. Love the on demand doctor and the upgraded tech. It was so easy start to finish. And the team members were so friendly“

“⭐️⭐️⭐️⭐️⭐️ Review for Consumer Optical
I stopped in needing a replacement nose piece for my sunglasses. The woman at the front desk was friendly and helpful—she mentioned that appointments are usually required but said she’d check. Within just a couple of minutes, she returned with two new nose pieces installed and said, “No charge. Have a great day!” Fabulous customer service! I highly recommend Consumer Optical for eyewear repairs, glasses, or contacts. ?“

“Both my husband and I have had very good experiences here. They are caring and any errors that are made they are quick to remedy.“

“Just moved to the area and needed to get my eyes checked. It was SO easy to get started. One phone call, and there was an opening within just a few weeks.Friendly service, quick turnaround, kind and attentive doctor through appointment. He directly addressed all my questions until I was satisfied that I understood all of the answers.I’m planning to bring my whole family to this practice.“

“Staff and Dr were kind, knowledgeable, effective, quick about it, and warm. A++
Calling sorts to useless automation and basically nowhere. Just go in.“

“Great customer service from the doctor and doctor. The phone staff can be hit or miss. I've called a few times some workers are short and rude while some are kind and helpful“

“I brought my prescription for my glasses(From America’s Best, in Colonie) here because I couldn’t find any frames at AB I liked , I found a pair of frames I really liked, here at WVC on Altamont Ave,that looked good with my facial structure..Diane took care of me and she was phenomenal ! She explained so much to me about proper glasses care, vision problems, and the difference between lenses and how each one worked, and how transitional lenses are supposed to work in the car or inside, which mine from LensCrafters wasn’t working as they were supposed to.She was very informative and in depth with her explanations. Something I’ve never experienced before when getting new glasses.I’m thankful I chose this vision care center.It might have cost me between $500-600, but that’s normal for my glasses, since I need transitionals, anti glare, scratch resistance and bi-vocals. No matter where I go, that’s the normal price for me. So I expected as much.I’m happy to be able to see now with the frames I wanted, and thankful for Diane, who really went the extra mile to explain things to me.“

“I have been going to Eyedentity for many years. The service and the choice of frame styles available are the best! Loretta has always treated me very well. I would not go anywhere else.“

“Best customer service and care ever for your new Eyeglasses Eyewear ?Deanna and Sharon are knowledgeable and really care that you have the correct fit. Completely satisfied every year!Luv the glasses. Great selection too.“

“I never in my life write Google reviews, But starting with Jeffery at the front desk, to going in the technician room with Brandon, meeting Dr.Lynch, to cashing out with the Sales associate Khris. They honestly keep that store flow running smoothly and thoroughly. From the moment I walked in Khris greeted me with comfort and confidence, he walked me through the entire process from start to finish & honestly I couldn’t be more satisfied with his customer service. That America best crew definitely knows what they’re doing. Keep up the good work.“