Eyewear And Opticians near Colonie

“When the time I got in the door all the way to the time I left the doctor, the receptionist and the apprentice Carlos, All of them were very attentive, personable, and welcoming. It was my first time there and I definitely will be going back in the near future. I have never worked with an eyewear clinic that made GLASSES right there on point and gave me their full attention from start to end. They will be highly recommended by me.“

“Excellent experience. Has improved greatly over years past. Love the on demand doctor and the upgraded tech. It was so easy start to finish. And the team members were so friendly“

“The team here is really nice and always accommodating with appointment scheduling. I enjoy the more personalized experience.“

“The ladies that work here are great and are excellent at making little kids feel comfortable when shopping for their glasses.“

“I went to vison works to get a pair of glasses and could fine NONE that I liked and the staff was miserable and unprofessional.I decided to try Walmart and it was the best decision I ever made. Not only did I find three pair of glasses I loved, I had the best customer service experience in a very long time. I had the pleasure of dealing with 4 of the employees there and they were all so pleasant and helpful but Felipe really stuck out to me. He was patient, kind, and could carry a conversation while waiting on the computer system. I even had a few good laughs. I will be coming back for all my eyewear needs!“

“Great experience here with Dr. Weaver. My family goes here for their eye appointments. Everyone is extremely friendly!“

“Great customer service from the doctor and doctor. The phone staff can be hit or miss. I've called a few times some workers are short and rude while some are kind and helpful“

“Just moved to the area and needed to get my eyes checked. It was SO easy to get started. One phone call, and there was an opening within just a few weeks.Friendly service, quick turnaround, kind and attentive doctor through appointment. He directly addressed all my questions until I was satisfied that I understood all of the answers.I’m planning to bring my whole family to this practice.“

“The friendliest, most helpful staff!!! Office is very clean and good frame selection“

“I just moved to Delmar and needed a local optician to get my contacts prescription and refill. I was very impressed with the whole team. Very quick and easy to get an appointment, quick and easy “onboarding”, less than two minutes wait when I arrived for the appointment, and the doc was very friendly, kept me fully informed the whole time I was there. My new prescription is probably the best I’ve ever had, and … there was no attempt at “Upselling.’ We’ve all gone through it - you get there (not just in health care) and they try to sell you everything under the sun. Not at Hughes opticians. In fact, the doc recommended against certain things given my eyes and my prescription.

Stated differently I felt like the whole team cared about me and my eyes, not just on a sale. I will DEFINITELY go back.

I’ve moved a lot and had to switch eye doctors a lot. At the last one I was at in another state, it was like an assembly line…and they added every fee they could.. in fact, they charged a $35 dollar “fitting fee”. And there was nothing to fit! My contacts had to be specially ordered, and when they arrived they just handed them to me and sent me on my way. So why the $35 fitting fee? Precisely.

Not at Hughes…pricing was very straightforward - when I was checking out I actually asked the person helping me:“are you sure you calculated that correctly?!?” The price for the exam and one year’s worth of contacts just seemed way lower than I’ve paid before! And no fitting fee!

The whole experience felt real, authentic - not just a transaction. Thanks Hughes!“

“Staff was lovely and so was the doctor. They put a lot of care into taking care of your needs. The inside is a little dated and could probably use an update, which makes it look old. But overall I would recommend for an eye doctor“

“Best experience I’ve ever had great staff the doctor did an amazing job this was my first pair of glasses I would recommend them to everyone“

“They always get me in extremely quick, they are 100% transparent with costs/ don’t push a sale on you, take the time explain your insurance, and are the kindest, great personality employees/ doctor I’ve encountered ever. Was in and out working 30 minutes and made the apt the day before. Thanks again!“

“I brought my prescription for my glasses(From America’s Best, in Colonie) here because I couldn’t find any frames at AB I liked , I found a pair of frames I really liked, here at WVC on Altamont Ave,that looked good with my facial structure..Diane took care of me and she was phenomenal ! She explained so much to me about proper glasses care, vision problems, and the difference between lenses and how each one worked, and how transitional lenses are supposed to work in the car or inside, which mine from LensCrafters wasn’t working as they were supposed to.She was very informative and in depth with her explanations. Something I’ve never experienced before when getting new glasses.I’m thankful I chose this vision care center.It might have cost me between $500-600, but that’s normal for my glasses, since I need transitionals, anti glare, scratch resistance and bi-vocals. No matter where I go, that’s the normal price for me. So I expected as much.I’m happy to be able to see now with the frames I wanted, and thankful for Diane, who really went the extra mile to explain things to me.“

“Laura and Morgan were exceptionally helpful and joyful to be around. They made my experience fun and welcoming while getting me exactly what I needed in my glasses. I will be a returning.“

“Ive come here for eyeglasses several times. I’m very happy with the service. My glasses are really cute. The price was lower than many other places too. Chris is so kind.“

“Great local place! They take Davis Vision and got me an appointment within the same week. Staff is pleasant to work with and knowledgeable. Highly recommend.“

“This was by far the most pleasant experience with a doctor I have ever had. I went in early to fill out paperwork and the front end was amazing. They explained everything that needed to be filled out and was really nice. Then I went back with Dr. Vuong. He is the most approachable professional I have met. He was very nice and explained things in detail during my appointment. I was very anxious about my eye exam and he helped with it all! I recommend this entire practice to anyone.“

“Amy was super kind and helped repair my glasses while explaining a manufacturers issue to me.“

“I’ve been here twice with glasses emergencies. Both times was in and out within 20 minutes with my expectations exceeded. First time glasses were broken, was told by another place that i had to get a jeweler to solder them and that they wouldn’t attempt to help. Again was in and out of walmart with the repair made within 20minutes. Second time my frames were snapped in half. Was told by two other places that they would have to order me frames and that it would be about 2-3 weeks. I was in and out of walmart within 20 minutes again with new frames for $9!! I didn’t need anything special as i have an appt with the VA in 2 weeks but cannot go without seeing for that long. Great customer service!!!“

“Despite the many negative reviews here, our experience was very good. The staff were all very polite and friendly and my mother was able to get new reading glasses (that work well) in a very short time. We would go back again.“

“I have been going to Eyedentity for many years. The service and the choice of frame styles available are the best! Loretta has always treated me very well. I would not go anywhere else.“

“Not an official client , but a lady with salt and pepper hair i believe that help fix my glasses was great. Great stylish selection from what i saw.“