I highly recommend Visionworks of Latham, NY. This location has friendly, respectful, knowledgeable, and professional customer service stafg in a comfortable environment. Everyone was kind and helpful. Thank you, Latham Visionworks
About Empire Visionworks
Empire Visionworks is known for its commitment to providing excellent customer service across its locations. Customers appreciate the ease of scheduling appointments and the friendly, efficient staff. The selection of frames is praised, with many noting the honesty and helpfulness of the attendants in choosing the right glasses and lenses for individual lifestyles. Eye doctors at Empire take the time to ensure lenses are perfectly clear, enhancing customer satisfaction.
The Latham, NY store is highlighted for its knowledgeable and caring opticians, who go above and beyond to assist customers. Customers have reported positive experiences, such as the staff's ability to speak their language and provide personalized attention. The Colonie, NY store has also received praise for its fast and efficient service, with customers in and out in less than 30 minutes. The doctor at this location is described as great, always double-checking and thoroughly explaining everything.
Overall, Empire Visionworks is highly recommended for its quality service and expert staff, making it a reliable choice for eye care and eyewear needs.
Reviews
Staff are professional and well mannnered. I’ve been getting my glassses here for years. Never had a disappointment here. Five stars
⭐️ ⭐️⭐️⭐️⭐️
I had a wonderful experience at Visionworks for my virtual eye exam. The in-person staff were amazing throughout the entire process. They were patient, friendly, and explained everything clearly, guiding me through each step so they could collect all of the information the virtual provider needed. The entire appointment felt seamless and smooth. The staff were very efficient with the time we had, while still making sure I never felt rushed and that all of my questions were answered. The provider I met with virtually was also very thorough, helpful, and took the time to answer my questions.
Photos
Hours
Monday 9AM - 7PM
Tuesday 9AM - 7PM
Wednesday 9AM - 7PM
Thursday 9AM - 7PM
Friday 9AM - 7PM
Saturday 9AM - 6PM
Sunday Closed
Good to know
- walk-ins welcome
- accepts credit cards
- private lot parking
- accepts insurance
Location
560 Troy-Schenectady Road, NY-7, Latham, NY 12110
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