Albany Eye Associates is a practice known for its excellent patient experience. Patients appreciate the friendly and helpful staff, who clearly explain procedures and make them feel comfortable. The doctors, including Dr. Kristina Lynch-Guyette and Dr. Grillo, are highly regarded for their expertise and attentiveness. The practice has consistently improved over the years, with a focus on efficiency, friendliness, and professionalism. Patients praise the staff's warm demeanor, including the kind technicians like Paul and Danna, who ensure little to no discomfort during visits. The practice also emphasizes infection control standards. Additionally, the eyewear store is noteworthy, with staff like Barbie, who takes care to fit glasses and provide advice on matching prescriptions. Overall, Albany Eye Associates is highly recommended for its wonderful staff and great patient care.
This is one of the best doctor’s offices I’ve ever been to. My daughter had an issue with her eyes and I can’t thank receptionist Pam enough for going above and beyond with helping find us an appointment! The whole team of techs and the doctor were amazing making sure that the problem was resolved! I’m very grateful to the prompt response and professionalism of everyone at this office..
My last cataract post-op visit was on 7/31 following the surgeries done on 5/14 and 6/8. Of all the visits starting way back in April this should have been the most satisfying. Not so. I think patients could be warned that the final exam will be extensive and most importantly pupils will be dilated so therefore it could have been scheduled earlier in the day. Because my 1:15 appointment didn't end until 2:50 my entire afternoon was disrupted and then I had to cancel evening plans due to very blurry vision. The worst of it was the very lengthy wait time in extremely uncomfortable chairs to see the doctor after I saw two different technicians prior to that. It's just too… read full review
had my first visit with Dr. Andrea Hassoff and I'm very pleased. She has great bedside manner explains things to a way I understand and made me feel very comfortable. Dr. Hassoff Has a way about her that makes you trust her and her thorough testing. I'll be seeing Dr. Andrea again every year.
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63 Shaker Road Ste 101, Albany, NY 12204
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